**Job Description Summary** The Business Operations Specialist will take on a multifaceted role ensuring both first class communication with Customers and Field Engineers, as well as internal processes such as service contract execution; install base data maintenance or PM and FMI management. **Job Description** **Roles and Responsibilities** + Responsible for first class communication and coordination of external customers and internal Field Service organization and service job dispatch + Ensure prompt customer support for all contract and non-contract related questions + Maintain Install database accuracy by supporting field team, internal and external customers via phone and email + Provide support for timely resolution of customer invoicing disputes in coordination with service teams. + Creating basic reports and managing PM (Preventive Maintenance) and FMI (Field Modification Instruction) planning and follow up actions with internal stakeholders and external customers + Play an active role in improving system data quality and drive process improvement initiatives to standardize & change way of doings through collaboration with multiple stakeholders + Manage local purchases and cost allocation (vendor creation, PO creation/management, Invoice booking). + Work closely with field & service sales teams to resolve technical and process-related issues. + Support different operational project implementations **Qualifications/Requirements** + Bachelor's Degree or higher in related field (management studies, logistics, economics, etc.) is an advantage + High attention to detail, ability to carry out administrative and reporting tasks with high precision + Supportive team player with a strong drive to create a positive work environment + Strong oral and written communication skills + Proficiency in English and Hungarian languages + MS Office knowledge **Additional Information** **Relocation Assistance Provided:** No