Job Description SummaryThe Business Operations Specialist will take on a multifaceted role ensuring both first class communication with Customers and Field Engineers, as well as internal processes such as service contract execution; install base data maintenance or PM and FMI management.

Job DescriptionRoles and ResponsibilitiesResponsible for first class communication and coordination of external customers and internal Field Service organization and service job dispatchEnsure prompt customer support for all contract and non-contract related questionsMaintain Install database accuracy by supporting field team, internal and external customers via phone and emailProvide support for timely resolution of customer invoicing disputes in coordination with service teams.Creating basic reports and managing PM (Preventive Maintenance) and FMI (Field Modification Instruction) planning and follow up actions with internal stakeholders and external customersPlay an active role in improving system data quality and drive process improvement initiatives to standardize & change way of doings through collaboration with multiple stakeholdersManage local purchases and cost allocation (vendor creation, PO creation/management, Invoice booking).Work closely with field & service sales teams to resolve technical and process-related issues.Support different operational project implementations

Qualifications/RequirementsBachelor's Degree or higher in related field (management studies, logistics, economics, etc.) is an advantageHigh attention to detail, ability to carry out administrative and reporting tasks with high precisionSupportive team player with a strong drive to create a positive work environmentStrong oral and written communication skillsProficiency in English and Hungarian languagesMS Office knowledge

Additional Information

Relocation Assistance Provided: No