Description - E-Merchandising specialist The D2C website E-Merchandising (Webmaster & CX Optimization) expert is responsible for executing e-merchandizing activations for the brand(s). The specialist is dedicated to, and ensuring set up of promotion, product launches and optimizing UX experience while reaching site performance KPIs. The e-merchandising specialist will work closely with other Webmasters and the Head of Merch to share best practices and improve merchandizing across all brands. RESPONSIBILITIES INCLUDE: Merchandizing Delivery - Set up promotions and new product PDP (product detail pages) & Landing pages using Salesforce Commerce Cloud. - Activation of site personalization, features, promotions, PDPs, landing pages, content, articles - Execute configuration of EINSTEIN recommender within Salesforce Commerce Cloud. - Ticket resolution for Salesforce Merch projects - Services CX Optimization - Execute site optimization for URL/journeys, SEO and Search, content - Support customer services to respond to CX Content & Promotion related queries Maintenance & Testing - Implementing content A/B testing - Ad-hoc & planned end-to-end testing and QA - Site Quota management and clean up - Product catalogue management Platform Management - Execute 3rd party apps for promotions. - Activate pop-up strategies. Merch Best Practice - Work with Head of Merch to collate and cascade best practice examples. Additional Skills & Qualifications - Excellent Interpersonal/Communication skills - Experience using Google Analytics - Report generation and exposure to analyzing data from reports) - Ability to build effective partnerships and interact successfully with diverse individuals at all levels - Communicates clearly and succinctly in both oral and written forms - Highly collaborative across different stakeholders in a matrixed environment - Ability to prioritize and manage multiple responsibilities with attention to detail - Proficiency in MS Word, Excel, and PowerPoint In depth knowledge required: - Salesforce Commerce Cloud (SFCC) - Site optimization tactics - E-Salesforce Commerce Cloud EINSTEIN configuration - Brand Ecommerce team roles & responsibilities and operations - Internal stakeholder management - Agile Ways of Working Pay and Benefits The pay range for this position is $40.00 - $48.00/hr. Workplace Type This is a hybrid position in Montreal,QC. À propos de TEKsystems et TEKsystems Global Services Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com. Québec Numéro du permis d'agence de placement de personnel AP-2000547 About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Quebec Personnel Placement Agency Permit Number AP-2000547