E-learning Developer / AVP C12 (Heredia, Costa Rica)
Citigroup
The E-learning Developer supports the training efforts of the Human Resources Independent Compliance Risk Management Team. The candidate will develop e-learning learning materials by integrating adult learning theory and creativity into all design elements for the creation of interactive and effective learning experiences.
**Key Job Responsibilities** **:**
+ Develop new course materials, redesign, or update existing courses in authoring software.
+ Responsible for the end-to-end course development process, including creating storyboarding, designingand developingengaging and interactive e-learning courses, reviewing, testing, and publishing.
+ Identify the best ways to illustrate course content by selecting colors, images, typography, and layout while complying with industry and Citistandards.
+ Create supporting material/media such as: videos, infographics, job aids,and simulations.
+ Develop assessments, including knowledge checks or quizzes, to measure learners’ comprehension and ensure alignment with learning objectives.
+ Work with subject matter experts to review, refine, and crediblychallengecontent and offer suggestions from a learning perspective.
+ Perform course design review; provide feedback/suggestions on course design, grammar, functionality, consistency, images, spacing, etc.
+ Communicate project status and challenges effectively to stakeholders, ensuring transparency and timely updates for informed decision making.
+ Create ADA course documentation.
+ Provide and be receptive to feedback.
**Qualifications** :
+ **Must provide portfolio with** **e-learning** **work samples** **using authoring** **software** **at time of application** .
+ **Proficient in** **e-learning** **authoring tools** : DominKnow “DK1”, Storyline, Snagit, Camtasia, Adobe Creative Suite, e.g., Photoshop, etc.
+ **Excellent creativ** **ity and** **design skills** ,with the ability to cohesively integratelines, color, shape, space, images, and typography to create visually appealing and well-structured courses.
+ Demonstrated experience incorporating adult learning theory, practices, and methodologies into the creation of training materials used in a business setting.
+ Proficient in Microsoft Office: PowerPoint, Word, Outlook.
+ Ability to communicate professionally with all levels of management.
+ Able to organize workload and manage multiple projects.
+ Detail-oriented; ability to work in a fast-paced environment.
+ Ability to perform duties with minimal direction.
+ Bilingual in English and Spanish - Proficient in both written and spoken English, is required.
+ Minimum 5 yearsof instructional design experience with at least 2 years’ experience in a corporate environment.
+ Bachelor’s degree in Instructional Design, Communication, or related field is preferred, master’s degree is a plus.
**Please attach your resume AND your portfolio in your application**
+ Bilingual in English and Spanish - Proficient in both written and spoken English, is required.
+ Minimum 5 yearsof instructional design experience with at least 2 years’ experience in a corporate environment.
+ Bachelor’s degree in Instructional Design, Communication, or related field is preferred, master’s degree is a plus.
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**Job Family Group:**
Human Resources
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**Job Family:**
Talent, Development, Learning & Engagement
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._
_View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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