**Job Description** The Customer Support Associate supports inbound customer requests via phone and email, resolves order issues, provides product assistance, and helps with warehouse fulfillment when needed. This position requires multitasking, professionalism, and strong communication skills in a warehouse and eCommerce setting. **Responsibilities** + Respond to inbound calls and emails for order tracking and product support. + Document and resolve customer concerns professionally and efficiently. + Assist in warehouse fulfillment and post-order activities. + Navigate multiple systems to provide timely, accurate service. **Qualifications** **Required:** Strong communication and multitasking skills. Comfort working in a warehouse and customer-facing role. Ability to lift up to 50 lbs. and stand for extended periods. **Preferred:** Experience in eCommerce or warehouse operations. Familiarity with order management and CRM tools. A focus on customer-first problem solving. **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. **Benefits at AutoZone** AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being. **All AutoZoners (Full-Time and Part-Time):** + Competitive pay + Unrivaled company culture + Medical, dental and vision plans + Exclusive discounts and perks, including an AutoZone in-store discount + 401(k) with company match and Stock Purchase Plan + AutoZoners Living Well Program for free mental health support + Opportunities for career growth **Additional Benefits for Full-Time AutoZoners:** + Paid time off + Life, and short- and long-term disability insurance options + Health Savings and Flexible Spending Accounts with wellness rewards + Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. **Fair Chance:** An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf **Online Application:** An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​ **Job Identification** 7103 **Job Schedule** Full time