We are seeking someone to join our team as a Dynamics 365 Customer Engagement Developer to be responsible for providing real-time technical solutions and addressing complex technical challenges. This is a hands-on, technical role focused on delivering high-quality solutions and technical leadership within the Dynamics 365 CE environment.
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Engineering III position at Associate level, which is part of the job family responsible for developing and maintaining software solutions that support business needs.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…
What you’ll do in the role:
Serve as the principal technical contact for Dynamics 365 CE (model-driven apps), focusing solely on technical solution delivery during NA business hours
Analyze, design, and implement scalable, maintainable, and robust technical solutions within Dynamics 365 CE, following best practices for customization, configuration, and integration
Architect solutions that meet performance and security requirements.
Provide expert-level, real-time technical guidance and troubleshooting, proactively resolving complex and critical issues
Lead investigation, root cause analysis, and resolution of technical incidents to ensure system reliability and performance
Mentor and guide junior developers, upholding high technical and coding standards
Maintain up-to-date knowledge of Microsoft Dynamics 365 CE platform updates, features, and new technologies
Document technical solutions, configurations, and support processes as needed
What you’ll bring to the role:
7+ years of hands-on experience developing, customizing, and integrating Dynamics 365 CE (model-driven apps)
Deep expertise in the Dynamics CRM data model, security model, and extensibility (plugins, workflows, Power Automate, custom APIs, etc.)
Demonstrated experience as a technical lead or primary technical contact for large-scale Dynamics 365 implementations
Advanced skills in Power Platform, Dataverse, JavaScript, C#, .NET, and Azure integrations
Proven ability to independently analyze and solve complex technical problems in real time
Excellent communication skills for effective technical collaboration
Strong organizational and time-management skills, with the ability to prioritize and manage multiple technical issues
At Morgan Stanley Montreal, we support the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI/ML. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area’s highly skilled technology talent. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.
All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.
Knowledge of French and English is required.
Build a career with impact. Visit morganstanley.com for more information.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.