Description • Provide shipper support to vendors and sellers who use Big Company as their freight distributor. • They make sure they get the service that is due to them, customer support from the standpoint of operations to solve problems. • If there is a missed pickup, their job is to research and ultimately resolve to ensure the freight is picked up. • There is a report that comes out every morning which lists the missed pickups, the report will have some data points but there will be gaps that need to be problem solved using various tools, resources, data analysis and stakeholder communication to ultimately resolve the issue. • Will work through 50 vendors to start and expected to work through 175 8 weeks into the role. • Majority of communication will be in written form and less phone. Inbound transport, managing scheduled pickups, re-routing hauls, resolving issues, data analysis, interacting with other people. Working with several vendors. Hauls = 18 wheelers with freight Skills Excel, data analysis, Problem Solving, logistics, intermodal, transportation, written communications skills Top Skills Details Excel,data analysis,Problem Solving Additional Skills & Qualifications LPs? -- Customer obsession, bias for action, deliver results Qualifications: -- Stability/ Reliable -- Excellent PC skills -- Proficient in Excel and Microsoft Office -- Able to analyze and interpret data -- Associate’s required, Bachelor’s Degree preferred -- 4-5+ years industry experience (not seeking a specific title) -- Combination of degree and industry experience can be considered Important skills to look for: -- start-up area, able to work with multiple screens (est. 15 tabs at once) solving riddles, problem-solving attitude Day-to-day: -- Meeting in morning to review plan and recap prior day. Will be assigned to vendors and use excel to track vendor activity. Reach out to vendors to learn issues and resolve. Analyze data. Problem-solving with shipment, i.e. why shipment isn’t picked up. One contractor will be working with approx. 50 different vendors Can you describe their level of interaction with you and others on the team? -- Support from team and others (15 people) Experience Level Intermediate Level Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Atlanta,GA. Application Deadline This position is anticipated to close on Jul 19, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.