Come and work with us.

 

Do you want to contribute to an outstanding customer representative service? 
Are you Dutch native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment? 
So we have the perfect opportunity for you!
 
Your future project: join our Dutch Customer Support team.

 

As a customer service specialist in this project, your daily responsibilities will include:

Provide first contact resolutions to customer queries  Offer specialized customer support through written and phone communication Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations and productivity targets Create amazing customer experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback

 

To succeed in the role, you will need to have:

Native or proficient level of Dutch (C2) Advanced level of English (C2)  Previous experience in Customer Service preferred Impeccable communication skills A calm, cool and level-headed attitude in every situation Excellent self-organizing skills A proactive approach and willingness to work on own initiative Ability to work under pressure, in order to achieve deadlines and KPI’s Ability to adapt to a continuously changing environment and procedures Knowledge of Microsoft Office Pack (Word, Excel) Must hold EU citizenship or valid work permit Be a local candidate or willing to relocate to Budapest, Hungary

 

Benefits.

 

Stable company background: We are the part of the Hungarian market since 1999. We are the part of one of the market leaders company in the CX sector. Health and Well-being: Company doctor contract with ExaMed private health consultant, and we offer support for glasses. Discount at ExaMed for your private consultation. In the part of our global well-being program, we use United Heroes application, which offers you challenges and articles on healthy lifestyle. Free dental check twice per year at our contracted private dentist for you and your close family. Engaging programs: Monthly Fun Days (treasure hunt, massage, etc.) themed days in the office, online games, challenges. Darts and table soccer in the office, coffee (coffee machine and coffee maker) and tea and soft drinks are available, free of charge. Referral program, charity events. Career program: Internal career opportunities, talent program for those who want to improve their skills. Paid professional training lead by our professional trainers. Compensation and benefits: Cafeteria (SZÉP card), team specific bonuses, jubilee bonus, free bank account at one of the market leader bank group, discount in DIY store and in a Hotel chain for the reservations. Extra holidays by Foundever: We provide extra holidays for some cases, full-paid father’s leave Multilingual environment: Native colleagues from more than 25 nationalities, become a member of a friendly team, a company culture where we respect our diverse and unified teams, where we are proud of our achievements. Relocation package: If you’re moving to Hungary, we are helping you with the relocation (travel) and work related documents (health insurance, tax) Go further with Foundever®

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

 

Apply today!