About US- At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Location: Los Angeles, CA Project Summary: Experienced IT professional sought to support library systems and client applications, with strong skills in communication, multitasking, and technical documentation. Responsibilities include managing current and future projects, troubleshooting, collaborating with teams, and staying current with emerging technologies relevant to library environments. The role also involves vendor coordination, system customization, training, and user support. Candidates should have hands-on experience with Oracle RDMS, SQL Server, Crystal Reports, and web technologies including PHP, C# .NET, JavaScript, and Drupal CMS. Familiarity with SDLC, project management models, data analysis tools like Power BI and SSRS, and network/server administration (Windows, Linux, Active Directory) is preferred. Strong troubleshooting skills using remote desktop tools and Google Workspace are also desirable. Responsibilities : + Communicate professionally and effectively in both written and verbal manner. + Ability to multitask: Must manage and handle, and work on current and future projects simultaneously. + Document the status and progress to report daily or weekly as they occur. + Collaborate with coworkers to resolve problems and complete simultaneous tasks as needed. + Knowledge and experience with the SDLC methodology and project management models. + Keeping up-to-date with the latest technology that may be useful in the Library setting. Research, communicate with vendors, arrange demonstrations, customize installations, create installation and training documentation, and train Library staff. + Assist, maintain, and support the department’s client applications and the Integrated Library System. Knowledge, Skills, and Experience (Required and Desired) : + Knowledge and experience with Oracle RDMS, Microsoft SQL Server, and Crystal Reports are also required. + Data analysis tools such as SSRS, Power BI, and dashboard creation skills are desired. + Knowledge and experience with Windows Servers, Linux Servers, and Microsoft Active Directory network servers is preferable. + Knowledge and experience with Drupal CMS, web programming languages such as PHP, C# .NET, and JavaScript are required. + Knowledge and experience of using desktop remote tools (VNC, RDP) for troubleshooting and managing files. + Have working experiences with Gmail accounts, Google Calendar & Google Drive. + Able to map network drives and printers and troubleshoot mapping issues. Knowledge of the Konica-Minolta multifunction network copier is also preferable. Ability to work with a team : Tackle projects together on a team, as well as on their own. Be able to work with others effectively and efficiently. Proven problem-solving skills : Ability to recognize, analyze, and troubleshoot simple and complex application problems professionally. Good planning and organizational skills : Must plan ahead and anticipate what needs to be done tomorrow or next week, and how other members of the team (or other teams) need to work together to accomplish goals. Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. ISO-certified and CMMI Level 3 appraised, we proudly partner with 70+ Fortune 500 companies and 150+ government agencies. Cogent is an equal opportunity employer and does not discriminate based on any protected status under applicable law.