* Coordinate daily dispatching by optimizing the allocation of tests in collaboration with Shift Managers.
* Manage resource allocation for all support requests efficiently
* Monitor and oversee tickets throughout their lifecycle, ensuring timely resolution within agreed-upon timelines.
* Provide regular updates to stakeholders on statuses, maintenance activities, schedules, and transfers.
* Monitor the progress of tests closely and promptly report on outcomes or issues as they emerge.
* Generate detailed and accurate reports summarizing daily dispatch operations highlighting key metrics in regards to fleet performance

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