About Dubai Holding Asset Management: Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations. From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio. Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide.

 

About the Job: An opportunity has arisen for a Leasing Support Executive to join Dubai Holding Asset Management.. The main duties and responsibilities of this role: Coordinate and collect information from all stakeholders for the preparation of budgets. Collect and provide information on vacant units, timelines, potential terminations, non-renewals etc. Coordinate with the collections team for collection of rents, deposits and leasing fees to ensure payments are made accurately on time. Perform general administrative duties such as ensuring documents are signed in a timely fashion, setting up new files, preparing routine correspondence, etc. Coordinate and follow-up on approvals from various departments.  Coordinate with the Legal department for preparation of tenancy contracts templates and forms as required. Track lease contracts  and produce the supporting documentation for new leases and lease renewals, compile lease summaries and liaise with clients. Support in generating new leads and qualified leads. Maintain client physical and database lease files to ensure that the lease files contain accurate and up-to-date records. Coordinate with business services to ensure that the database and filing system maintained by them for leasing administration is kept updated at all times. Record information in the lease document management system and keep it up to date with all new leasing deals. Coordinate to receive inputs from various stakeholders and assist in preparing timely reports for Senior Management review and analysis. Maintain accurate sales force data / inventory. Create tenant profiles and accurate databases for each tenant category so as to facilitate information retrieval and ensure a proper follow-up.  Proactively develop and manage the relationship with the client to ensure service delivery expectations are exceeded. Prepare regular reports, within specified time frames, detailing property status and performance. Support the Head/ Senior Managers /Managers/ Assistant managers in any follow-ups and negotiations. Make follow-up calls to Tenant who have not reverted to renewal reminder notification. Support any payment schedule or final settlement preparation for approval by management. Handle and maintain all letter correspondence with tenants w.r.t to leasing. Coordinate on monthly asset performance reports and performance indicators Organize the site visits between managers and prospective tenants in order to promote DHAM retail projects. Ensure constant coordination between tenants and related departments (retail design & delivery, specialty leasing admin, facility management) to ensure excellent customer service.

 

About you: The ideal candidate for this position will have the following experience and qualifications: Bachelor’s Degree in Business Administration / Marketing or any related field. Minimum 5 years’ experience in relevant field Strong retail background and good understanding of the local industry Knowledge of RERA regulations / rules. Good analytical skills. Thorough knowledge of retail market / trends / intelligence. Ability to manage brokers / agents. Advanced negotiation & persuasion skills. Excellent customer relations and networking skills. Excellent interpersonal and ability to operate on all levels of business. Proficiency in MS Office. Eye for detail Strong communication skills (verbal and written). Arabic is preferred. About the Benefits: At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai