Job Description The Director of Epic Community Connect is responsible for the development of the ambulatory Community Connect program including the development of a business plan and budget that meets all legal and regulatory requirements. The director will oversee contracting, communications and relationship management for the Epic Ambulatory Community Connect project. The Director leads the provision of applications under the Ambulatory Community Connect Program ensuring that meets commitments for implementation and support SLA's. The Director will work closely and collegially with Information Technology executives, market leaders, and community partners. Though the Director reports to Information Technology, the position is considered a blended role mixing information technology, account management and sales. Develops and administers a governance process with sponsor/chair to manage program size, prioritization and resource needs. Develops a strategy for pricing Community Connect in each market that is based on legal guidance, competitive knowledge, and Epic best practice. Develops and implements a robust marketing and communication plan in conjunction with corporate marketing and communication teams. Works closely with the Legal, Compliance, Marketing, Health Information Management, Clinical, Patient Financial Services and other corporate entities to coordinate and facilitate the delivery of Epic Community Connect. Serves as a sales partner to business development for prospective ambulatory clinics. In this capacity, the director will host demonstrations, Q&A sessions, reference calls, and create draft pricing. Creates and maintains a master Community Connect implementation list. This list will be representative of input and prioritization performed by each market Evaluates perspective ambulatory clinics to ensure that they are compatible with technical requirements (security, hardware, software). In the event that deficiencies are found, liaisons with appropriate and ambulatory practice parties to close gaps before Epic implementation. Ensures that the ambulatory clinics and have established a contractual relationship. Ensures that all appropriate third-party systems that will be used with Epic have updated contracts between the ambulatory clinics and the respective vendors. Develops and maintains partnerships with third party technology delivery companies in each market who will be supporting the in-office hardware. Matches perspective ambulatory clients with these third-party technology delivery companies. Acts as a business partner to IT Accurately communicating business requirements and timelines to teams that will be building and maintaining the ambulatory Connect clinics. Facilitates forums with Community Connect partners to drive engagement and knowledge sharing. These forums may include, but are not limited to, governance, support status calls, and user groups. Ensures technology partners are meeting or achieving their SLAs in each market. Develops Managers to enhance leadership skills and improve employee engagement Coordinates planning, budgeting and staff development strategies to assure information services and technology supports the maximum return on investment Collaborates to optimize systems, processes and promote efficiency. Works with participating markets to plan Community Connect budgets for the upcoming year. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors degree 5+ years of management experience (team of 10) 3+ years of Community Connect Experience Experience with direct and pass through cost management/budgeting Masters degree Business Development Experience Project Management experience or certifications EPIC Cert: Community Connect (HIGH PREF) if not then Ambulatory null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.