**Job Purpose** The Job holder will support investor resale activities and address investor inquiries to foster positive relationships with stakeholders ensuring a seamless and transparent investor resale experience. **Key Accountabilities:** + Provide support to the section head with investor resales activities including change of ownership transactions, gifting, court order, musataha etc ensuring that all transactions are executed efficiently and in compliance with established procedures. + Collaborate closely with internal teams, developers, and external parties to facilitate successful resale transactions. + Follow-up on settlements agreements and documentation to ensure completion, accuracy and adherence to contractual obligations. + Co-ordinate with relevant parties to resolve any settlement-related issues promptly. + Ensure strict compliance with novation agreements and contractual obligations throughout the resale process. + Respond to investor inquiries related to resale transactions and pprovide timely and accurate responses to investor queries, clarifications, and information requests to ensure a transparent resale process. Escalate queries to the section head and seek consultation as required. + Prepare, update, and manage documentation related to investor inquiries and responses and ensure transparent communication and accurate information exchange with investors. Maintain comprehensive and organized repository of resale-related activities, settlements, and agreements to ensure easy access and retrieval. + Regularly update records to reflect the latest information, changes, and developments accurately. + Foster positive relationships with investors, developers, legal teams, and internal departments to facilitate effective communication and collaboration. + Prepare regular reports summarizing resale transactions, settlement progress, and investor interactions to senior management to make informed decisions. + Ensure all resale transactions and agreements are in full compliance with legal, regulatory, and industry requirements. + Any other tasks as assigned by the superior in line with the job scope. **Qualification:** + Bachelor’s degree in Business Administration/ Investor Management. + Min 2-4 years of experience **Job Specific Skills:** + Proficiency in using MS Office applications. + Customer-centric approach with excellent customer service skills. + Strong Organization and Interpersonal skills + Attention to detail and accuracy. + Problem solving + Data management + Time Management + Excellent written and verbal communication skills. + Ability to work independently and manage multiple tasks simultaneously.