Hilton Waikoloa Village is seeking a Doorperson. Hawaii Island's only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion in providing memorable experiences for guest, this is the position for you!

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This is your opportunity to join the Hilton team and find out why we are named #1 Best Hospitality Company to work for!

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Hourly Wage: $14.00 (tips additional)

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Classification: Full Time

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Shift: Varies (AM/PM) - including weekends and holidays.

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License: Valid driver's license required.

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What will I be doing?

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As a Doorperson, you would be responsible for ensuring a safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nRepresenting the hotel at the main entrance by greeting arriving and departing guests in an enthusiastic and courteous manner. Directs traffic at the main entrances to ensure the area is always accessible and offer luggage assistance to all guests.\nMaintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading.\nGreets guests immediately with a friendly and sincere welcome. Opens car doors for arriving and departing hotel customers.  Clearly communicates guest parking procedures and applicable costs to arriving guests.\nReads luggage tags and provides claim tickets to ensure appropriate delivery. Grasps, lifts and/or carries or otherwise moves packages, luggage or boxes from cars, buses, and vans, placing packages and luggage onto baggage carts and storing in secure area for retrieval by bell staff.\nRetrieves luggage from luggage storage for guests who are checking out of the hotel. Responds immediately to guest inquiries regarding hotel features, services, and assistance.  Provides clear and understandable directions to hotel facilities and nearby attractions. Initiates requests to taxicab companies upon guest requests.\n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

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\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline.\n\n

 

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In addition, we look for the demonstration of the following key attributes:

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\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

 

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

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The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place to Work.  We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

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\n\nAccess to your pay when you need it through DailyPay\nHealth insurance \nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\nGo Hilton travel discount program \nBest-in-Class Paid Time Off (PTO)  \nSupportive parental leave\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) \n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.