Job Description:

Job Summary:

The Domestic Violence (DV) Advocate is tasked with offering direct and supportive assistance to survivors in shelter or outreach settings; including monitoring, crisis intervention, supervision, safety measures, and leading educational/support groups. It is important for the Domestic Violence (DV) Advocate to employ a trauma-informed approach to effectively support survivors in alignment with the standards of the shelter and outreach programs.

Essential Job Functions:

Respond to client needs in the shelter.Provide case management assistance to clients.Complete intakes within the manner and time frame given by designee.Create and facilitate Psycho-educational groups, classes and house meetings.Answer 24-hour hotline and provide crisis support and advocacy as needed.Record calls in Phone Log book.Chart all pertinent information including client interactions and document any noted progress toward achieving goals.Coordinate transportation and hotel services for victims when needed.Ensure facilities are ready for new clients.Complete necessary documentation for clients including assessments, consent forms, etc. Provide crisis intervention support to clients.Create and maintain client files as needed.Complete and track monthly outcomes and complete reports as requested for grant purposes. Provide ongoing information during staffing regarding individual issues and concerns. Maintain supportive, professional relationships with all staff, volunteers, and students. Participate in QI activitiesComplete other Duties as assigned by Leadership.

Knowledge, Skills, and Abilities:

Basic knowledge of domestic Violence and Sexual Assault.Basic knowledge of traumaFlexibility and ability to adapt to changesDemonstrates good judgment and discernment in dealing with people.Capable of communicating ideas clearly and effectivelyCompletion of internal DV trainingDemonstrated ability to operate a computer and use Microsoft Office applications.

Experience and Education Qualifications:

High School education AND two (1) year professional history ORThree (3) years of professional experience

Supervisory Requirements:

None

Employment Requirements:

Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.Completion of New Hire Orientation at the beginning of employment.All training requirements including Relias at the beginning of employment and annually thereafter.Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

ADA Consideration - Sedentary work:  Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.  Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.





Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness





Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.