Doral, FL, 33166, USA
21 hours ago
Documentation Specialist
Job Description Carnival Corporation is seeking a proactive and detail-oriented IT PMO Project Documentation Specialit to support our MAST IT team. This role is ideal for someone who thrives in a fast-paced, enterprise environment and is passionate about documentation, process improvement, and project coordination. Youll work closely with our PMO and technical teams to centralize enhancement requests, standardize documentation, and ensure smooth coordination across multiple brands and systems. This is a hands-on role requiring strong organizational skills, initiative, and the ability to work independently.  Support the documentation and organization of architecture, support materials, and project artifacts across SharePoint, Teams, ADO, and other platforms.  Consolidate and maintain SharePoint sites to serve as a central source of truth.  Track and log enhancement requests from various sources (ServiceNow, ADO, etc.).  Coordinate meetings, take minutes, and follow up on action items.  Create and maintain Brand Packs with architecture diagrams, RACIs, support contacts, and deployment status.  Monitor deployment progress across brands/ships, especially around security tools and compliance.  Standardize enhancement documentation and support SOX compliance efforts.  Assist in running weekly PMO meetings, tracking risks/issues, and supporting ITsynch enhancement planning.  Collaborate with technical teams to extract and document tribal knowledge. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Strong experience with SharePoint (site creation, content organization)  Familiarity with Azure DevOps (ADO) and ServiceNow or similar ticketing systems  Ability to work independently and autonomously, especially across time zones  Experience in enterprise IT environments  Solid understanding of IT project coordination and vendor/team management  Excellent communication and follow-up skills Technical understanding of legacy and modern POS systems (e.g., Infoships, AMOS)  Experience supporting PMO functions in large organizations  Familiarity with SOX controls and compliance documentation null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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