With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

Documentation Management Specialist - Coord Clinical - Bon Secours Healthsource - Richmond

PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION

Provides data abstraction and/or scanning of external documents in accordance with Enterprise CC and BSMG policy to ensure ease of retrieval of such information by providers and staff across BSHSI.

ESSENTIAL JOB FUNCTIONS:

Retrieves records from patient care areas as needed to facilitate an efficient and effective workflow.Performs chart abstraction by extraction and data entry of key data elements from a variety of clinical sources (paper or other medium) into the Epic electronic health record.Enters Health Maintenance information into discrete fields to ensure MU/MSSP data is available and to enable reporting on key measures.Works with providers to ensure data is transferred from the paper and/or electronic source to their satisfaction.Proofs completed abstracts daily to ensure the integrity of the data entered.Preps and scans documents from external sources.Scans documents into the electronic health record utilizing the Enterprise CC and BSMG protocols.Indexes documents with proper Level, Document type and Description to ensure ease of retrieval by providers/staff across BSHSI.Maintains a productivity level as specified in predefined performance standards and established accuracy rate.Interacts and contacts other clinical resources as needed to clarify medical record documentation as needed.Monitor and problem solves as necessary on issues such as invalid patient information to ensure a complete and accurate abstract.

REQUIRED QUALIFICATIONS:

Experience within a physician practice setting.Prior experience with an electronic archival system highly desiredWorking knowledge of medical record format and content of patient records.Ability to review records, read physician documentation and verify patient identification.Good interpersonal skills and ability to communicate with practice managers and other medical group staff/leadership.Work requires a high level of accuracy with the ability to concentrate on detailed information for extended periods of time.

PREFERRED QUALIFICATIONS:

Licensure as an LPN or MA preferred

OTHER FUNCTIONS:

Works closely with the Clinical Support Services team.Other duties as assigned

WORKING CONDITIONS:

The individual performing this job may anticipate possible contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies regarding infection control.Travel outside the office is required.Overnight travel on occasion to attend seminars and training.Periods of high stress and fluctuating workloads may occurMay be exposed to high noise levels and bright lightsMay have periods of constant interruptions

SKILLS

Able to follow general instructionsPossess surgical conscienceMoves with a sense of urgencyUnderstands basic anatomy/physiologyKnowledgeable in infection control practicesKnowledgeable of AORN and AST recommendations related to practiceAnticipates needs of surgeon, team, and patientSelf-directedAble to work independentlyCritical thinkingRemain calm under pressureStrong communication skillsAble to handle self in a professional mannerTakes directionBasic Windows application computer skills

Working Conditions

Periods of high stress and fluctuating workloads may occurMay be exposed to physical altercations and verbal abuseMay be exposed to adverse weather conditions; cold, hot, dust, wind, etc.May be exposed to limited hazardous substances or body fluids*May be exposed to human blood and other potentially infectious materials*May have periods of constant interruptionsGeneral office environmentRequired to car travel to off-site locations, occasionally in adverse weather conditions

* Individuals in this position are required to exercise universal precautions, use personal protective

equipment and devices and learn the policies concerning infection control.

SCHEDULED WEEKLY HOURS:

40

WORK SHIFT:

Days/Afternoons

DEPARTMENT:

Bon Secours Healthsource - Richmond

BON SECOURS MISSION, VALUES, CUSTOMER ORIENTATION AND

CONTINUOUS QUALITY IMPROVEMENTS FOCUS:

It is the responsibility of all employees to learn and utilize continuous quality improvement principles in their daily work.

All employees are responsible for extending the mission and values of the Sisters of Bon Secours by understanding each customer, treating each patient, staff member and community in a dignified manner with respect, kindness, and understanding and subscribing to the organization’s commitment to quality and service.

The above statements are intended to describe the nature and level of work being performed by individuals assigned to this classification and are not to be construed as an exhaustive list of all job duties. This document does not create an employment contract, and employment with Bon Secours Health System is “at will”.

Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much more

*Benefits offerings vary according to employment status

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com