Document Control Technician - Honolulu, Hawaii

Who We Are

IMS, a Solera Company is a leader in medical bill audit and payment processing services for workers’ compensation and automobile medical claims in the state of Hawaii. IMS is a small business unit (less than 20 employees) of Solera which provides products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.  For more information, please visit solera.com.

The Role

We are looking for a Document Control Technician I who will provide clerical support to the medical claims processing unit.

What You’ll Do

At At Solera, we believe in providing clarity and focus to the primary responsibilities of the role.  The priorities associated with this role are:

Responsible for properly tracking incoming/outgoing claims packages and for the final preparation of claims packages for delivery to the client.Opens and date stamps incoming medical bills and documentation.Batches date-stamped bills for data entry.Data enters relevant claimant level information into the system.Scans paper documents into the systemObtains missing claimant level information as appropriate.Photocopies reports, matches delivery for each completed package.Assembles printed audit reports with matching medical bills for return to client. Prepares all mailing labels and packaging for delivery to the client. Some phone answering, some data entry of medical bills, WC-1, and claim information into the IMPACT medical bill audit system.

What You’ll Bring

Prefer two or more years of proven competence in the clerical field.Candidates must demonstrate keen attention to detail, professionalism, and the ability to work in a fast-paced production environment.Position requires keen ability to perform multiple tasks under very tight deadlines.Claims must be logged in within 24 hours of the date of receipt.Claims must be prepared for delivery within contractual time frames.Failure to perform essential job functions efficiently and accurately creates delay in other related claims processing functions within the unit which could ultimately result in untimely product delivery and the loss of clients.Requires 50 wpm and 90% accuracy in data entry/typing.Must be flexible and adaptable to changes in policies and procedures, as business needs dictate.Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard.Ability to remain alert and focused during the workday.All other related and/or additional responsibilities that may be required or assigned.

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.