Dealership:L0397 Driveway Home Office Driveway Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We’re big on innovation, big on people, and always driving forward. Come ride with us! With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets.  Our success is fueled by four core values:  + Earning Customers for Life   + Improving Constantly   + Taking Personal Ownership   + Having Fun   Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. The Document Compliance Specialist is the key link between the Driveway Care Center and the Driveway customer for all paperwork processing. This is a senior customer service & administrative service position that focuses on creating a timely and seamless experience for our Driveway customers. This is achieved through communication of entire process with customer, validating completeness of supporting documentation, preparing all deal related paperwork, and coordinating DMV paperwork. This position will be the primary point of contact for our Driveway customers as it relates to the deal and DMV paperwork and process. This position is also responsible for coordinating vehicle availability with the selling dealership as well as handing off fully executed Driveway deals to the respective Dealership Accounting team. Location: DCH Brunswick Toyota N. Brunswick NJ 08902 Schedule: Monday - Friday, 8am -5pm Compensation: $20.00 - 23.00hr Responsibilities + Clearly communicates paperwork and DMV process to customer, including any follow up questions + Create and complete all deal related paperwork (including DMV) in DMS, bank approval systems and protection product systems (where applicable) + Transact paperwork with customers using digital tools where possible, including trade paperwork as possible + Process all paperwork and ensures it meets the needs of the Business Office (including proof of delivery), state specific DMV and lender requirements. Expedites processing of DMV transaction with the Driveway DMV Coordinator + Scan / send all deal documentation to the Deal Posting team in the Regional Business Office or Dealership Accountant in a stand-alone business office + Work with Business Office to track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding. Skills and Qualifications + Sense of urgency + Strong attention to detail + Excellent communication (written & verbal) + Ability to work in various dealership systems (DMS, DMV, e-contracting, digital contracting, etc.) + Mathematics – ability to solve basic math calculations + Positive customer service attitude Competencies + Does the right thing, takes action and adapts to change + Self-motivates, believes in accountability, focuses on results, makes plans and follows through + Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results + Thrives on a team, stays positive, lives our values Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. * + Up to 2/3 of time: standing, walking, lifting up to 25 pounds + Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing + Up to 1/3 of time: transport or place up to 25 pounds We Offer Best-in-Class Industry Benefits:   + Competitive pay  + Medical, Dental, and Vision Plans  + Paid Holidays & PTO  + Short and Long-Term Disability  + Paid Life Insurance  + 401(k) Retirement Plan  + Employee Stock Purchase Plan  + Lithia Learning Center  + Vehicle Purchase Discounts  + Wellness Programs    Qualifications:   + High School graduate or equivalent required  + 18 years or older  + We are a drug-free workplace  We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.  *Reasonable accommodations may be made to enable individuals to perform the essential functions. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.