Position: Dock Supervisor

Job Description:

Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.

Core Responsibilities & Duties:

Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operationsDirectly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailersAssign job tasks to workers according to unloading and loading schedulesProvide guidance to subordinates on goals and objectives on a weekly basisField customer calls on service issues, special service request, rates and new accountsEnsure proper maintenance of facility, forklift equipment, trailers and handling suppliesExecute appropriate load plans and proper load balance to ensure safe vehicle operationCoordinate work assignments, monitor performance, and provide training on relevant job dutiesMaintain facility appearance, condition and securityMaintain record of those responsible for trailer seal verificationsPerform security checks when facility is dark or during Holiday breaksPerform facility inspectionsAssist in the loading and unloading of trailersFoster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of TransportationManage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the roadMust be able to frequently lift and/or move up to fifty (50) poundsMust be able to occasionally lift and/or move up to ninety (90) poundsOther duties as assigned

Qualifications:

Strong team player that thrives in a fast-paced environmentAbility to drive performance of direct reports and lead a team in a lean manufacturing environmentPrior air freight experience is requiredInternational/Import experience is a plusMust have two (2) or more years of supervisory experience in a high-volume, fast-paced environmentMust possess demonstrated leadership abilityKnowledge of proper freight handling techniquesKnowledge of Hazardous Materials handlingAbility to communicate effectively with all levels of operationsMust be flexible to work weekends and nightsForklift and general freight handling experience

Skills:

Ideal candidate will possess a “can do” attitude with a “will do” work ethicMust have the ability to work in a fast paced environmentGeneral computer skills - Microsoft Office, Outlook, AS400Excellent communication and problem solving skills

Forward Air is an Equal Opportunity employer.

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