ESSENTIAL DUTIES AND RESPONSIBILITIES + Ensure a safe and clean working environment for loading dock employees and outside contractors. + Coordinate dock needs with Event Managers, show contractors, Operations, Aramark, and PCCA construction contractors. + Schedule traffic management labor to accommodate show needs. + Coordinate activity at the marshaling yard. + Coordinate the regular cleaning. Maintenance and equipment management of the interior and exterior dock areas and marshalling yard with Housekeeping, facilities, and show contractors. + Coordinate construction needs with PACCA VP of Engineering to minimize disruption to show activity. + Coordinate trash container placement with all parties to minimize disruptions to show freight handling. + Oversee incoming delivery handling to ensure receiving procedures are being followed. + Coordinate with Event Management and Security to ensure dock hours and security staffing hours match up. + Attend if required pre-cons and event production meetings to ensure the exchange of information and event details. + Review Event Reports submitted by Event Managers concerning dock issues. + Ensure the timely submission and review of all required labor calls and staff schedules + Perform other duties that may be, from time to time, assigned. Work scheduled hours as required by the Contractor Services Director + Other duties may be assigned SUPERVISORY RESPONSIBILITIES Traffic Management Receiving QUALIFICATIONS To perform this job successfully, one must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE + Bachelor’s degree in business management, labor relations, or related field; additional experience may be substituted for a degree + Minimum of three (3) years in a similar position at a major convention facility. Well-versed in the convention and trade show industry, including planning, labor, and logistics KNOWLEDGE, SKILLS AND ABILITIES + The Dock Manager will be familiar with and observant of all PCC policies and operational procedures, as well as labor-related policies + Knowledge, ability, and skill in administrative and managerial functions including: research, planning, organization, oral and written communications, and leadership. + Ability to work in a multitasking environment with minimal supervision + Ability to work under pressure, in a team environment with or without supervision + Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff, including management + Ability to work as a team member + Ability to work irregular hours, including nights, weekends, and holidays, in addition to normal business hours COMPUTER KNOWLEDGE To perform this job successfully, an individual should have working knowledge of event booking and scheduling software, spreadsheet software, and word processing software, and be proficient in Microsoft Word, Excel, and PowerPoint. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around PCC, at times, walking and/or standing up to 8-10 hours daily. The employee is regularly required to sit for long hours; using hands to handle files, type, and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle contracts, other office correspondence, etc. HOURS OF WORK AND TRAVEL REQUIREMENTS Irregular hours may be required. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.