DME Technician
Resurgens Orthopaedics
Apply Job Type Full-time Description
Why Choose Us? #OTX
Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.Benefits:
Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discountDental & Vision Insurance401(k) with Annual Employer ContributionsAdditional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and moreEmployee Assistance Program (EAP): Employer-paid support for life’s challengesGenerous Paid Time Off: Up to 2 weeks of PTO starting out. (Increases with tenure) 7 paid holidays + 2 floating holidays
Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.
Patient Care and Counseling: Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations. Perform patient scheduling for custom products, education, order processing, delivery and call backs.Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures and compliance guidelines. Follow procedures to minimize insurance denials and maximize revenues (pre-authorization for designated items and all Work Comp, PRP for patient’s responsibility).Printing Centricity Reports and comparing to OrthoTexas Reports/inventoryProvides excellent customer service to patients by listening and appropriately serving patients.Contributes to an overall positive work atmosphere through actions and attitude.Relays relevant information to the appropriate internal staff. Assists physician/physician assistant with documenting and insuring that all services ordered are coded in the E.H.R. and/or on patient superbill.Participates in office meetings and educational activities.Maintains work area in neat and orderly manner.Complies with HIPAA procedures.Other duties as assigned. RequirementsEducation/Experience: High School Diploma, general education degree (GED), or certification from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience. DME experience is required.
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