**DESCRIPTION** **Why Choose Us?** **\#OTX** + **Collaborative Environment** : Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. + **Work-Life Balance** : We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. + **Competitive Compensation** : Enjoy a competitive salary and benefits package that reflects your skills and dedication. + **Incredible Culture** : Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. **Benefits:** + **Healthcare Options** : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount + **Dental & Vision Insurance** + **401(k) with Annual Employer Contributions** + **Additional Coverage** : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more + **Employee Assistance Program (EAP)** : Employer-paid support for life’s challenges + **Generous Paid Time Off** : + Up to 2 weeks of PTO starting out. (Increases with tenure) + 7 paid holidays + 2 floating holidays **Essential Duties and Responsibilities:** The essential duties of the position include the following. Other duties may be assigned. + Patient Care and Counseling: Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations. + Perform patient scheduling for custom products, education, order processing, delivery and call backs. + Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures and compliance guidelines. Follow procedures to minimize insurance denials and maximize revenues (pre-authorization for designated items and all Work Comp, PRP for patient’s responsibility). + Printing Centricity Reports and comparing to OrthoTexas Reports/inventory + Provides excellent customer service to patients by listening and appropriately serving patients. + Contributes to an overall positive work atmosphere through actions and attitude. + Relays relevant information to the appropriate internal staff. + Assists physician/physician assistant with documenting and insuring that all services ordered are coded in the E.H.R. and/or on patient superbill. + Participates in office meetings and educational activities. + Maintains work area in neat and orderly manner. + Complies with HIPAA procedures. + Other duties as assigned. **REQUIREMENTS** **Education/Experience:** High School Diploma, general education degree (GED), or certification from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience. **DME experience is required.** **Company:** OrthoTexas Physicians & Surgeons **Job Type:** Full-time **Address:** 5757 Warren Parkway, Frisco, TX, 75034