DJJ OPERATIONS ANALYST - 80002997 Date: Aug 14, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 850250 Agency: Juvenile Justice Working Title: DJJ OPERATIONS ANALYST - 80002997 Pay Plan: Career Service Position Number: 80002997 Salary: $1,964.32 biweekly ($51,072.32 Annually) Posting Closing Date: 08/15/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) The Department of Juvenile Justice salutes our heroes. We are honored to have the opportunity to support our nation’s veterans and their families. We value the service given to our country and support the hiring of service members and military spouses. THIS IS AN INTERNAL AGENCY OPPORTUNITY FOR CURRENT DJJ EMPLOYEES ONLY THIS POSITION IS A POOL ANNOUNCEMENT MULTIPLE POSITIONS WILL BE HIRED FROM THIS ANNOUNCEMENT LOCATION, SALARY, AND CONTACT INFORMATION: Location: Employee will be required to report to a DJJ office five days per week. Successful candidates can choose from the following locations: + Bradenton - 302 Manatee Avenue East + Brooksville - 16244 Spring Hill Drive + Fort Myers - 2295 Victoria Avenue + Jacksonville - 7596 Centurion Parkway + Lakeland - 115 S Missouri Avenue + Marathon - 2796 Overseas Highway + Margate - 5070 Coconut Creek Parkway + Melbourne - 2224 Sarno Road + Miami - 401 NW 2nd Avenue + Orlando - 8500 Laurel Hill Drive + Palatka - 400 N State Road 19 + Perry - 757 SW Range Avenue + St. Petersburg - 955 26th Street South + Stuart - 1111 S Federal Highway + Tallahassee - 2737 Centerview Drive + Tampa - 1313 North Tampa Street Minimum Bi-weekly Salary: $1,964.32 Biweekly ($51,072.32 Annually). In accordance with current spending guidelines, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher. Contact Person: Karen Miller, Probation CCC Coordinator Supervisor, 850-717-2579 DUTIES AND RESPONSIBILITIES: This is work conducting studies and evaluations, conducting work simplifications and measurement studies for a program, providing technical assistance, and assisting in developing statewide policies and/or procedures to assist the department in operating more efficiently and effectively, including program analysis and management consulting. Central Communications Center (CCC) Incident Reports + Researches and analyzes CCC incident reports, ensures accuracy of facility names, and identifies involved personnel to determine appropriate actions necessary for recommending resolutions to management. + Provides technical assistance and consultative services to program area headquarters, regional, and circuit management and staff, identifies problems, and recommends solutions for resolving CCC incidents. + Interviews personnel to gather data and background information regarding CCC incidents; gathers, organizes, analyzes, and uploads documentation into the CCC case file in the Juvenile Justice Information System (JJIS). + Ensures compliance with program area and Incident Operations Center (IOC)/CCC policies and procedures. + Documents findings and prepares recommendations to management for closure or further review of CCC incidents; submits resolution recommendations for management to the CCC Coordinator Supervisor. Initial Assessments + Reviews, analyzes, and researches CCC incident reports to identify program issues/problems; ensures the confidentiality of sensitive information received, which may involve personnel matters or disciplinary action. + Gathers, analyzes, and organizes data/information from JJIS youth files; interviews staff to obtain background information/documentation and clarification on case note entries in JJIS relating to CCC incidents. + Interprets laws, rules, policies, and procedures, ensures compliance with program operations, and documents problems/areas of concern; seeks clarification from the CCC Coordinator Supervisor when necessary. + Prepares and compiles data pertaining to incidents, ensuring compliance with policies and procedures. + Documents findings in initial assessment (IA) forms, including recommendations to management for closure or further review; submits documented findings and recommendations to the CCC Coordinator Supervisor. + Monitors submitted IA recommendations via the CCC Incident Report Queue in JJIS and assigns incidents to regional or circuit staff for program reviews. Program Review Coordination + Monitors compliance with program area and IOC/CCC policies and procedures; ensures timely assignment and completion of program reviews through the CCC Program Review Assignment Queue in JJIS. + Provides technical assistance and consultative services to program reviewers; confers with program reviewers on hindrances/challenges to completing program reviews and recommends solutions. + Reviews and analyzes program review reports and documents, ensures compliance with policies and procedures, recommends operational changes as necessary to ensure compliance with program area and IOC/CCC policies and procedures, and contacts appropriate parties to ensure compliance. + Documents recommended changes in the PR Regional Review and Approval Queue comment section when returning reviews to program reviewers; monitors returned program reviews and conducts follow-up to provide technical assistance and ensure compliance with program area and IOC/CCC policies and procedures. + Submits completed program reviews to the CCC Coordinator Supervisor through the CCC Program Area Review and Approval queue in JJIS; ensures the confidentiality of sensitive information received or reviewed, which may involve personnel matters or disciplinary action. Program Reviews + Plans and coordinates the development of assigned program reviews in accordance with program area and IOC/CCC policies and procedures, as well as program review instructions provided with the assignment. + Identifies and interprets applicable laws, rules, policies, and procedures based on issues identified in the IA and program review instructions; seeks clarification from the CCC Coordinator Supervisor when necessary. + Gathers, analyzes, and organizes data/information from JJIS youth files; interviews staff to obtain background information/documentation and clarification on case note entries in JJIS relating to CCC incidents. + If directed by the CCC Coordinator Supervisor, conducts in-person site visits at detention screening locations, Probation offices, etc. to observe operations and interview staff and other appropriate parties. + Documents findings and prepares recommendations for program management; completes the IOC review checklist and submits the program review to the CCC Coordinator Supervisor in JJIS. + Ensures appropriate corrective/disciplinary action is taken by regional or circuit management when applicable and obtains sufficient documentation of corrective/disciplinary action for inclusion in the program review. + Submits completed program reviews to the CCC Coordinator Supervisor through the CCC Program Area Review and Approval queue in JJIS; ensures the confidentiality of sensitive information received or reviewed, which may involve personnel matters or disciplinary action. CCC Program Support + Reviews program area CCC procedures and templates, evaluates for compliance with program area and IOC/CCC policies and procedures, confers with the CCC Coordinator Supervisor to identify problems and improvements, and recommends any identified opportunities for improvements or enhancements. + Assists the CCC Coordinator Supervisor with the development of statewide procedures and templates that ensure compliance with IOC/CCC policies and procedures and simplify CCC processes for Probation staff. + Prepares and compiles data for management on regional and circuit CCC assignments when requested. + Provides technical assistance and training to regional and circuit staff regarding the program area’s CCC processes and templates; technical assistance and support may be one-on-one, by region/circuit, or statewide. + Ensures successful functioning of IOC/CCC systems and CCC procedures and templates, notifying management of any technical issues and recommending solutions. + Performs other duties as assigned. MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES: + Ability to communicate effectively verbally and in writing. + Knowledge of the methods of data collection. + Ability to develop alternative recommendations, solve problems, document work flow and other developments. + Ability to organize data into logical format for presentation in reports documents, and other written materials. + Ability to understand and apply applicable policies and procedures. + Ability to plan, organize and coordinate work assignments. + Ability to establish and maintain effective working relationships with others. + Ability to train employees. PREFERRED QUALIFICATIONS: + Bachelor’s degree from an accredited college or university. + At least five years of employment with the Department of Juvenile Justice. + At least two years of experience preparing initial assessments and/or program reviews resulting from CCC incidents. + At least two years of experience using the Juvenile Justice Information System (JJIS), with working knowledge of Face Sheets and the Case Notebook module. SPECIAL NOTES: To be considered for this position, responses provided to the qualifying questions for this advertisement must be verifiable on your State of Florida Candidate Profile. Actual work experience, years of employment, hours worked per week, explanation of gaps in employment must be clearly defined, or the candidate may not be considered for the position. CANDIDATE PROFILES MUST BE COMPLETED ENTIRELY, INCLUDING EMPLOYER ADDRESSES, SUPERVISOR NAMES, AND SUPERVISOR TELEPHONE NUMBERS. All prospective candidates will be subject to a sex offender check, criminal background check (state, local, and national) and pre-employment drug screening for direct care positions. DJJ participates in E-Verify (Employment Verification). When identified on a position description a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid driver’s license within 30 days of hire. License suspended or revoked for any reason, work permits (Business purposes/Employment/Education on licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrected Lenses Restrictions are acceptable, provided the driver’s wear corrective lenses while operating the vehicle. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Location: TALLAHASSEE, FL, US, 32399 MIAMI, FL, US, 33283 TAMPA, FL, US, 33619 ST. PETERSBURG, FL, US, 33702 TAMPA, FL, US, 33637 STUART, FL, US, 34984 MIAMI, FL, US, 33181 ORLANDO, FL, US, 32835 TAMPA, FL, US, 33634 JACKSONVILLE, FL, US, 32218 TALLAHASSEE, FL, US, 32305 FORT MYERS, FL, US, 33912 TAMPA, FL, US, 33615 MIAMI, FL, US, 33150 MIAMI, FL, US, 33176 MELBOURNE, FL, US, 32907 ORLANDO, FL, US, 32806 MARGATE, FL, US, 33063 MIAMI, FL, US, 33157 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32219 LAKELAND, FL, US, 33805 MIAMI, FL, US, 33131 FORT MYERS, FL, US, 33913 JACKSONVILLE, FL, US, 32246 JACKSONVILLE, FL, US, 32212 JACKSONVILLE, FL, US, 32208 MARATHON, FL, US, 33050 STUART, FL, US, 34994 MIAMI, FL, US, 33186 MIAMI, FL, US, 33134 ORLANDO, FL, US, 32825 JACKSONVILLE, FL, US, 32231 FORT MYERS, FL, US, 33908 SAINT PETERSBURG, FL, US, 33703 ORLANDO, FL, US, 32809 MIAMI, FL, US, 33144 MIAMI, FL, US, 33147 JACKSONVILLE, FL, US, 32204 ORLANDO, FL, US, 32821 MIAMI, FL, US, 33055 JACKSONVILLE, FL, US, 32224 MIAMI, FL, US, 33142 BROOKSVILLE, FL, US, 34609 ORLANDO, FL, US, 32801 TALLAHASSEE, FL, US, 32311 ORLANDO, FL, US, 32807 JACKSONVILLE, FL, US, 32206 MIAMI, FL, US, 33130 TAMPA, FL, US, 33617 ORLANDO, FL, US, 32803 TALLAHASSEE, FL, US, 32312 JACKSONVILLE, FL, US, 32221 ST PETERSBURG, FL, US, 33711 TAMPA, FL, US, 33612 JACKSONVILLE, FL, US, 32254 PALATKA, FL, US, 32177 FORT MYERS, FL, US, 33907 JACKSONVILLE, FL, US, 32259 ST. PETERSBURG, FL, US, 33731 MELBOURNE, FL, US, 32935 MIAMI, FL, US, 33132 JACKSONVILLE, FL, US, 33207 ORLANDO, FL, US, 32808 FORT MYERS, FL, US, 33994 MIAMI, FL, US, 33125 LAKELAND, FL, US, 33808 TALLAHASSEE, FL, US, 32301 BRADENTON, FL, US, 33870 LAKELAND, FL, US, 33815 ORLANDO, FL, US, 32810 STUART, FL, US, 34997 MIAMI, FL, US, 33161 MIAMI, FL, US, 33183 ORLANDO, FL, US, 32824 TAMPA, FL, US, 34748 MIAMI, FL, US, 33127 TAMPA, FL, US, 33606 JACKSONVILLE, FL, US, 32205 MIAMI, FL, US, 33128 TAMPA, FL, US, 33626 TALLAHASSEE, FL, US, 32316 LAKELAND, FL, US, 33809 TAMPA, FL, US, 33609 FORT MYERS, FL, US, 33916 PALATKA, FL, US, 32007 MIAMI, FL, US, 33256 JACKSONVILLE, FL, US, 32256 JACKSONVILLE, FL, US, 32250 ORLANDO, FL, US, 32819 MIAMI, FL, US, 33194 MIAMI, FL, US, 33138 ST PETERSBURG, FL, US, 33701 ORLANDO, FL, US, 32831 TALLAHASSEE, FL, US, 32317 TAMPA, FL, US, 33613 ORLANDO, FL, US, 32805 TAMPA, FL, US, 33672 TALLAHASSEE, FL, US, 32309 MIAMI, FL, US, 33126 JACKSONVILLE, FL, US, 32210 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32310 JACKSONVILLE, FL, US, 32211 JACKSONVILLE, FL, US, 32222 MIAMI, FL, US, 33135 BRADENTON, FL, US, 34212 JACKSONVILLE, FL, US, 32207 MIAMI, FL, US, 33172 PERRY, FL, US, 32347 MELBOURNE, FL, US, 32904 JACKSONVILLE, FL, US, 32216 ORLANDO, FL, US, 32812 TAMPA, FL, US, 33618 SAINT PETERSBURG, FL, US, 33712 FORT MYERS, FL, US, 33919 TAMPA, FL, US, 33625 TAMPA, FL, US, 33680 MIAMI, FL, US, 33169 MELBOURNE, FL, US, 32934 BROOKSVILLE, FL, US, 34604 MIAMI, FL, US, 33165 MIAMI, FL, US, 33122 JACKSONVILLE, FL, US, 32209 MIAMI, FL, US, 33199 MIAMI, FL, US, 33162 FORT MYERS, FL, US, 33966 MIAMI, FL, US, 33184 TAMPA, FL, US, 33602 SAINT PETERSBURG, FL, US, 33716 BROOKSVILLE, FL, US, 34602 ORLANDO, FL, US, 32804 ORLANDO, FL, US, 32827 TAMPA, FL, US, 33604 MIAMI, FL, US, 33189 TAMPA, FL, US, 33614 JACKSONVILLE, FL, US, 32202 MIAMI, FL, US, 33166 BRADENTON, FL, US, 34203 MIAMI, FL, US, 33178 PERRY, FL, US, 32348 BRADENTON, FL, US, 34208 MIAMI, FL, US, 33101 BROOKSVILLE, FL, US, 34614 MIAMI, FL, US, 33174 ORLANDO, FL, US, 32822 TAMPA, FL, US, 33620 STUART, FL, US, 34996 LAKELAND, FL, US, 33803 MIAMI, FL, US, 33160 JACKSONVILLE, FL, US, 32225 TAMPA, FL, US, 33605 MIAMI, FL, US, 33177 LAKELAND, FL, US, 34761 MIAMI, FL, US, 33136 TAMPA, FL, US, 33607 BRADENTON, FL, US, 34205 LAKELAND, FL, US, 33813 MIAMI, FL, US, 33173 MELBOURNE, FL, US, 32901 ORLANDO, FL, US, 32818 ORLANDO, FL, US, 32833 ORLANDO, FL, US, 32814 ORLANDO, FL, US, 32826 MIAMI, FL, US, 33145 MIAMI, FL, US, 33155 MIAMI, FL, US, 33137 TALLAHASSEE, FL, US, 32302 MIAMI, FL, US, 33175 JACKSONVILLE, FL, US, 32226 MELBOURNE, FL, US, 32940 ST. PETERSBURG, FL, US, 33710 LAKELAND, FL, US, 33801 TALLAHASSEE, FL, US, 32304 ORLANDO, FL, US, 32811 BRADENTON, FL, US, 34211 TAMPA, FL, US, 33610 TALLAHASSEE, FL, US, 32303 FORT MYERS, FL, US, 33902 LAKELAND, FL, US, 33811 BROOKSVILLE, FL, US, 34601 TAMPA, FL, US, 33611 TAMPA, FL, US, 33616 Nearest Major Market:Tallahassee