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Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
This is a full time salaried role overseeing the brand locations in the Pacific Northwest with the wage range of $80,000 - $100,000, depending on experience and qualifications.
This is a remote role with field-based regular travel required to stores within the Region. Must be based in Portland, Oregon.
Benefits You Will Love..
50% Team Member discount for all Brands/Products
Competitive Pay
Wellness Support 24/7
Performance & Peak incentives to reward & recognise our team
Great benefits for YOU & your family – Medical, Dental, Vision + more
401(k) matching program, with a commitment to financial literacy and support
Development opportunities that could take you anywhere
Quarterly COG Awards + real time recognition
AREA MANAGER
As an Area Manager, you are working with store teams to develop their commercial acumen to execute our sales strategies to the highest standard. This is a juicy, challenging and rewarding role that sees you building our future leaders as you drive the success of our stores. You will possess a positive "above the line" attitude and the ability to motivate and inspire others. Excellent time management skills along with strategic thinking and problem-solving skills are a must.
Minimum 2-3 years’ experience in retail management, preferably within the apparel retail industry.
Key accountabilities include delivering exceptional customer service, collaborating with VM teams to align on business performance and execute brand direction, and ensuring operational excellence across all store locations.
Pacific Northwest: The Area Manager will oversee the Pacific Northwest markets, including Alderwood, Spokane, River Crossing, Washington Square Body, Washington Square Adults, Grand Teton, Meridian, & Magic Valley locations.
Skills & Experience:
Exceptional and clear communication skills
Ability to interact successfully with Head Office teams
Positive “above the line” attitude and ability to motivate and inspire others
Flexible and thrives on challenge and change
Embodies the company values with high trust, integrity, and honesty
Outstanding leadership skills and ability to delegate effectively
Excellent time management and organizational skills
Strategic thinker with strong problem-solving abilities
Ability to create a positive working environment and lead culture
Adheres to all company policies and procedures
Ability to train and mentor the teams
Personal effectiveness and commercial acumen
Product knowledge and understanding of Brand DNA
Drive for results and continuous curiosity
Ability to develop people and drive for results
These expectations drive my success:
Lead and embed the COG Way and build a team of Store Managers that are engaged Brand and product ambassadors
Understand my team and their individual motivators and development needs to drive wellness, engagement and performance to enable succession
Build and drive a performing team who are customer obsessed, people focused and results driven in every one of my stores
Work alongside VM Partners to review business performance and align on actions
Work together with my VM partners to execute to the Brand direction
Work together with Merch team to provide customer and store insights to drive results
Drive performance across all people and customer initiatives to drive financial outcomes, with a focus on continuous improvement and ensuring consistency across my stores
Provide insights to Manager on everything that team needs to deliver a seamless customer experience in region
Drive productivity and unlock efficiencies in operating rhythm
Have a working plan with clear success measures for People, Customer and Financials, for each of store
Own and drive team’s HPA’s to focus on what matters most and to deliver in roles
Inspect stock health and drive compliant loss prevention and inventory management
Set expectations , review performance, provide feedback and follow up using the group performance Framework
Look after others and lead in alignment with our Safety Matters Framework
Performance Measures:
Alignment to the COG Way
Alignment to our Values
Team Engagement
Retention
Annual leave taken
Achieve Sales: Budget and Comp
Achieve Wages: Budget and %
Average transaction value (ATV) growth
Customer Engagement and NPS
Store contribution growth
Inventory accuracy and shrinkage
PHYSICAL REQUIREMENTS
Ability to move around the store throughout the shift/workday
Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks
Who are we?
Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at USAHumanResources@cottonon.com.au so we may support you in completing the job application process.