Goodlettsville, TN, 37072, USA
1 day ago
District Manager
Role at a Glance The District Manager (DM) is a dynamic multi-unit leader responsible for overseeing AutoZone operations across several locations. This role champions the company’s initiatives while ensuring exceptional performance through clear communication, strong leadership, and a collaborative team culture. The DM applies a metrics-driven approach and process discipline to achieve operational excellence in a safe, efficient, and customer-focused environment. Key Responsibilities: • Fosters a high-performing district culture grounded in teamwork, customer satisfaction, sales growth, and talent retention. • Communicates with clarity and consistency across all levels—training, coaching, and counseling Store Managers and team members to reinforce goals and drive accountability. • Leads with vision and integrity, developing and motivating teams while modeling core leadership values. • Analyzes and applies key performance indicators (KPIs) to enhance store profitability and performance, demonstrating a keen metrics mindset. • Implements process-oriented business plans that promote standardization and operational consistency across locations. • Conducts regular store and commercial account visits to reinforce expectations, align teams, and elevate the customer experience. • Guides Store Managers in sales strategy, commercial business development, and community engagement techniques. • Manages financial components including P&L, inventory control, and cash flow with precision and attention to detail. • Cultivates a culture of ownership and recognition, providing real-time feedback and celebrating employee contributions. • Resolves customer concerns professionally, transforming challenges into loyalty-building moments. • Ensures full compliance with AutoZone’s safety procedures, policies, and conduct standards. • Demonstrates scheduling flexibility across evenings, weekends, and holidays to meet district needs. What we are looking for • Basic automotive parts knowledge. • Proven track record in leading teams, optimizing operational processes, and using data-driven strategies to improve outcomes. • Exceptional communication, leadership, and analytical skills. • High level of integrity, customer focus, and problem-solving ability. You’ll Go The Extra Mile If You Have • Exceptional Communication: Strong people skills and effective communication in both Spanish and English. • Automotive Service Excellence (ASE) Certification preferred
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