Vancouver, British Columbia, CAN
12 days ago
District Manager

Job Summary:
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. 
Salary range $70k to 80k

Essential Functions:
-  Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
-  Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
-  Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
-  Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
-  Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
-  Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
-  Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions:
-  Work with and support other service personnel as required by supervision.

Qualifications:
-  Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
-  Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations.
-  Demonstrate excellent skills in customer service and route sales. lead sales team in building relationships with business clients and manage negotiations of sales contracts.
-  Work under pressure, fast-paced environment, attention to detail, tight deadlines
-  Computer savvy: inventory control software, data analysis software, MS Windows,...
-  Recognize colors, sizes and types of product and count, add and subtract accurately.

Education:
-  College/CEGEP or similar experience. Hold a driver’s license.

Travel Requirements:
-  Frequently within the branch area. Travel expenses paid by employer, own vehicle, vehicle supplied by employer

Typical Environmental Conditions:
-  Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
-  Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:
-  Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

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