The District Manager serves as the Business & Operational leader across multiple store locations. They collaborate with Home office partners, peers & supervisor giving market insights to optimize Regional strategy's to drive optimal business performance.
They lead and develop a diverse, multi layered stores team, fostering an exceptional in-store consumer experience that drives measurable results They are responsible for leadership and execution of all store management, talent management, operational processes, and business deliverables.
This district covers Kuwait area and reports into the Head of Retail, Middle East.
SCOPE/SPAN
Manages 6-10 owned & operated stores with annual volume ranging between $20M-$40M
WORK SCHEDULE
District Managers are required to work five days per week. They also may have to work additional hours or days during peak holiday periods and some weekends throughout the year. Travel is required for the role.
ENTRY REQUIREMENTS
Bachelor’s Degree or related experienceRetail experience leading 3+ direct reports and a team of 30 people. Preferred experience in multi-unit management in specialty retail. In Market experience is preferable.Language: Specific to each country where the need is and the ability to speak to business partners in EnglishPRIMARY RESPONSIBILITIES
Drive and own store level performance including sales and productivity targets, through retail operational excellence by brand in partnership with key functions such as Store Operations, Location Planning, Supply Chain H&S and AP Deliver a best in class customer experience that is fast, friendly and easy Elevate visual merchandising (forms, in store standards and visual coherence) ensuring high standards of visual updates and floor sets with execution aligned to brand strategy Oversee workforce allocation to meet targets effectively, managing payroll within store budgets Manage and analyse retail KPIs, maintaining a relentless focus on operational excellence within store operations. Collaboration with Key business partners to solve district needs with urgency HR, AP, H& & Maintenance, Recruiting Lead, inspire and develop a diverse and empowered multi layered stores leadership team Maintain store staffing levels while actively engaging, developing, and promoting top talent individuals Cultivate a high-performance team culture, actively developing diverse and empowered talent to ensure a robust pipeline for future growth Activate ANF Culture and values in store teams to drive engagement and motivation.LEADERSHIP COMPETENCIES
Business-minded with the ability to drive results Strong analytical and problem-solving skills Time-management skills with the ability to prioritize and multi-task Proven expertise in delivering stand out store experiences and customer service leveraging retail best practices Pro-actively identifies opportunities for growth and improvement, is always curious and pushing boundaries. Ability to identify talent, develop others, succession plan and promote candidates based on results Proven expertise in motivating, influencing and inspiring their team, stakeholders and functional partners Strong communication, presentation and facilitation skills Ability to work independently with autonomyPERFORMANCE METRICS
Business KPIs - Sales, Comps, AUR, ATV, Conversion, Omni-channel People – Staffing, Retention, Performance management, Talent management Qualitative – Secret shop, Store experience, Internal audit Expense - Asset protection, Payroll, Relocation, Compliance Presentation - Floor set completion, Replenishment, Visual standardsAdditional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER