At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.  

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.  We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

This position assists and maintains a fluid workflow throughout the many facets of Distributor Services. It encompasses surgical set-assembly, processing inventory returns, answering telephones, maintaining a loaner system, answering customer inquiries, and various shipping and receiving functions.

How You'll Create Impact Communicate with customers, distributors, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.Manage merchandise within warehouse; including packing, pulling, shipping and receiving products.Assemble Medical equipment and implant sets — ensuring accurate product transfer within a systematic timeframe.Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.Resolve customers’ service or billing complaints by performing activities such as processing credits or adjusting bills.Routine cycle-counts and audits of Biomet Microfixation inventory.Operate office machines such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.Operate and maintain Autoclave processes and functions; sterilize all incoming product.Review documents such as work orders, bills of lading, or shipping orders, to route materials. Prepare documentation for freight airway bills and international export documents.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out Work independently with minimal supervisionExcellent communication skills, both written and verbalAble to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Stay organized / detail oriented.Must have computer literacy to include proficiency in MS Excel, MS Outlook, and MS Word.Maintain focus on teamwork when performing individual tasks to achieve departmental goals.Your Background High School diploma (or equivalent) with 5+ years of previous customer service, inventory, or distribution experience. Combination of education and experience will be considered.Ability to effectively function in a fast pace working environment.Must be physically able to lift and/or move 30lbs.Must be physically able to stand for 45-minutes at a time.Travel Expectations Minimal travel 0-10%

 

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EOE/M/F/Vet/Disability