Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Job Description
A Software Asset Management (SAM) Analyst is responsible for managing the lifecycle of software assets within an organization, ensuring compliance with licensing agreements, optimizing software usage, and managing associated costs. Key responsibilities include software procurement, deployment, inventory management, license compliance, and reporting. SAMs also handle software requests, assist with audits, and contribute to budget planning and cost optimization.
Key Responsibilities:
Software Asset Management
Monitor and manage the organization's software assets throughout their lifecycle.Ensure compliance with software licensing agreements and policies.Develop and maintain an accurate software inventory and asset database.Identify opportunities for cost savings through software optimization and license consolidation.Collaborate with corporate entities with wide scope on software asset management, software companies alliance, offering development etc.Data Analysis and Reporting
Analyze software usage data to identify trends, patterns, and potential risks.Generate reports and dashboards that provide insights into software utilization and compliance status.Assist in the development of key performance indicators (KPIs) to measure the effectiveness of software asset management practices.Collaboration and Communication
Collaborate with IT, procurement, and finance teams to align software asset management activities with organizational goals.Communicate software asset management policies and procedures to stakeholders.Work with vendors and suppliers to negotiate software licensing agreements and resolve any compliance issues.In conclusion, a Software Asset Management Analyst plays a crucial role in ensuring that an organization’s software assets are effectively managed, optimized, and compliant with licensing agreements. This position requires a combination of technical knowledge, analytical skills, and effective communication, making it a rewarding and dynamic career choice for professionals in the IT and business sectors.
Who You Are
Required Technical and Professional Expertise
Bachelor s degree in computer science, Software Engineering, or related field.5+ years of experience in IT Asset Management(HAM/SAM) Domain & overall 8+ years of experience in IT Operations.Understanding various licensing models (perpetual, subscription, user/device-based, etc.) for vendors like Microsoft, Adobe, Oracle, SAP, IBM, Broadcom, etc.Expertise in tracking software installations, usage, and license entitlements.Familiarity with ITSM frameworks like ITIL for asset lifecycle management.Knowledge of SaaS, IaaS, and PaaS licensing models for platforms like AWS, Azure, Google Cloud, and virtualized environments (VMware, Citrix).Proficiency in managing the entire lifecycle of IT assets from procurement to disposal.Proficiency in IT asset management (ITAM) toolk (e.g., Flexera, Snow License Manager, ServiceNow) and strong excel Knowledge and Basic BIExperience generating reports on software usage, license compliance, and costs, and maintaining comprehensive documentationSkills in budgeting, cost analysis, and financial planning related to IT assets.Ability to collaborate with various stakeholders,Experience assisting with internal and external audits.Provide training to users on software usage and best practices.Stay informed about new software licensing models, industry trends,
Soft Skills
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams including IT teams, finance, procurement, and senior management and vendors.Strong organizational and project management skills, with the ability to prioritize tasks and manage time effectively.Detail-oriented and proactive approach to problem-solving and risk management.Ability to work independently and make informed decisions in a fast-paced environment.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.