Dispatcher and Office Assistant Full Time • Conroe Benefits: + Bonus based on performance + Company parties + Competitive salary + Free uniforms + Opportunity for advancement + Training & development Join Our Team of Professional Electricians Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you’ll be fit for our team! JOB SUMMARY This position play a vital role in ensuring the smooth day-to-day operations of the office and field team. You will be the point of contact between customers and technicians, handling scheduling, routing and administrative support. JOB DUTIES + Manages the dispatch board to keep field personnel on the move and servicing clients + Makes every effort to compress call scheduling effectively maximizing productivity and revenue + Notifies clients ahead of time without fail if the electrician is not going to arrive at their home within the scheduled time window + Re-schedules appointment times at client’s convenience as necessary + Coordination to arrange efficient delivery of parts to Electricians + Shares responsibility to ensure that all electricians arrive at their designated appointments on time + Debriefs with electricians upon completion of jobs to identify any outstanding client satisfaction issues + Enters invoice, material and general information for jobs in our operations software. MINIMUM REQUIREMENTS + Prior 1+ years experience in dispatching, office admin and/or customer service preferred + Excellent phone etiquette and communication skills + Strong organizational and multitasking abilities. + Bilingual is a plus. + High school diploma or equivalent Compensation: $19.00 - $21.00 per hour Join the Mister Sparky Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first. + Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. + Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. + Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not toMister SparkyCorporate.