Description We are looking for an organized and proactive Dispatcher to join our team in Lansing, Michigan. In this Contract role, you will play a key part in ensuring smooth operations by managing communication systems and coordinating transportation services. This position requires excellent multitasking skills and a strong commitment to customer service. This is a 100% onsite role, a split shift, 6am-9am and 2pm-5pm. Responsibilities: • Coordinate transportation schedules to ensure timely and efficient service delivery. • Operate multi-line phone systems and two-way radios to manage communications effectively. • Respond promptly to inquiries from public schools and other stakeholders, providing accurate and helpful information. • Monitor and track the status of transportation vehicles, ensuring adherence to schedules. • Address and resolve customer service issues with professionalism and empathy. • Maintain detailed records of dispatch activities and transportation logs. • Collaborate with drivers and other team members to address operational challenges. • Ensure compliance with company policies and safety regulations during all dispatch activities. • Communicate updates and changes in schedules to relevant parties in a timely manner. Requirements • Proven experience in dispatching or a related role. • Strong customer service skills with the ability to handle inquiries professionally. • Familiarity with public school transportation systems is highly preferred. • Proficiency in managing multi-line phone systems and two-way radios. • Excellent organizational and multitasking abilities. • Ability to work well under pressure and solve problems effectively. • Knowledge of transportation regulations and safety standards. • High school diploma or equivalent is required. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .