Dispatcher
Robert Half Finance & Accounting
Description
Job Overview:
We are looking for a highly organized and detail-oriented Administrative Dispatcher to join our team. The ideal candidate will coordinate service requests, manage office operations, and support team members across various departments while maintaining professionalism and confidentiality. In this role, you will play a critical part in ensuring smooth and efficient operations by leveraging strong communication skills, technical proficiency, and a collaborative spirit.
Key Responsibilities:
As an Administrative Dispatcher, you will:
+ Respond promptly to service requests received via phone, email, or dispatch software while ensuring accurate information exchange.
+ Screen and forward calls effectively, take detailed messages, and provide relevant information as needed.
+ Greet visitors professionally, determine the nature and purpose of their visit, and direct them appropriately.
+ Coordinate service and project documentation, including purchase orders, general information, and communication with customers and vendors.
+ Facilitate field employee onboarding, training coordination, tool management, and vehicle requests.
+ Support implementation and scheduling related to field technology tools and requests.
+ Manage schedules for preventative maintenance work and ensure timely updates for existing customers.
+ Handle mail collection and distribute correspondence to relevant personnel.
+ Prepare and process work orders, reports, and administrative documentation with accuracy.
+ Create purchase orders, log material receipts, and assist in maintaining job and quote logs.
+ Collaborate with team members to address issues, obstacles, and necessary updates efficiently.
+ Maintain electronic files and documentation in alignment with company policy and ensure accuracy.
+ Organize office operations by overseeing payroll, supply requisition reviews, vendor invoice approvals, and other administrative tasks.
+ Confirm that all service or project documents are collected and filed electronically for project file integrity.
+ Maintain confidentiality and protect the organization’s values by securing sensitive information.
+ Provide backup support to the Project Administrator and Dispatch Coordinator when needed.
+ Assist with special projects and other duties as assigned.
Tools & Technology:
A successful Administrative Dispatcher should have proficiency in:
+ Microsoft Office Suite (Word, Excel, PowerPoint) for document preparation and reporting.
+ Accounting software for invoicing and payroll management tasks.
+ Computer systems and phone systems to facilitate communication and coordination tasks.
Requirements
Key Skills & Abilities:
Candidates for the Administrative Dispatcher role must demonstrate:
+ Time Management: Ability to prioritize tasks and meet deadlines effectively.
+ Work Ethic: A willingness to adapt to extended work hours as needed to complete tasks or meet critical deadlines.
+ Organization: Exceptional planning and attention to detail in managing multiple projects concurrently.
+ Communication: Strong verbal and written communication skills, with the ability to relay information clearly and professionally.
+ Flexibility: A collaborative mindset to thrive in fast-paced environments that require prioritization and adaptability.
+ Professionalism: Composure, integrity, and confidentiality in all interactions.
+ Problem-Solving: Ability to remain calm under pressure and find solutions to challenges effectively.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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