Description We are seeking an experienced Dispatcher who will serve as the pivotal connection between customers and drivers, ensuring clear communication, timely coordination, and an unwavering commitment to professionalism. This high-impact role is ideal for candidates who thrive in dynamic, fast-paced environments and possess proven expertise in handling time-sensitive, high-value freight. Approximately 90% of shipments involve specialized freight, such as semiconductors, Apple-related cargo, pharmaceuticals, and high-value electronics, requiring exceptional attention to detail and precision. If you are ambitious, detail-oriented, and have the ability to make sound decisions under pressure, this opportunity is tailored for you. Key Responsibilities + Coordinate Specialized Freight Dispatches: Efficiently manage shipments of semiconductors, pharmaceuticals, high-value electronics, and other time-sensitive materials, ensuring safe and timely delivery. + Support Real-Time Logistics: Utilize an in-house PMS (Property Management System) and telematics tools to monitor vehicle locations, provide ETA updates, and manage route adjustments as necessary. + Customer and Driver Communication: Serve as a primary point of contact for customers and drivers, providing clear updates, troubleshooting issues, and maintaining exceptional customer service. + Ensure Compliance and Professionalism: Adhere to industry regulations and internal protocols, guaranteeing consistency and professionalism in all interactions. + Problem-Solving Under Pressure: Quickly assess situations and implement resolutions during unforeseen challenges, ensuring minimal disruptions to delivery schedules. Requirements Qualifications + Experience: Minimum of 2-3 years in a dispatcher role, preferably within logistics, supply chain, or transportation sectors. Experience with pharmaceutical or electronics freight is highly desirable. + Technology Proficiency: Hands-on experience with dispatch software, PMS, telematics tools, and Microsoft Office Suite. + Strong Communication Skills: Polished verbal and written communication is essential for seamless interaction with customers, drivers, and teams. + Attention to Detail: Must exhibit a high level of accuracy when managing schedules, updating systems, and handling shipment details. + Decision-Making Under Pressure: Ability to remain composed and make sound judgments in high-pressure, time-sensitive scenarios. + Industry Knowledge: Familiarity with specialized freight operations and associated regulations is a significant advantage. + Education: High school diploma or equivalent required; additional coursework or certifications in logistics or transportation is a plus. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .