Description We are looking for a skilled Dispatcher to join our team on a long-term contract basis in Plymouth, Minnesota. This role involves coordinating service requests, managing technician routes, and ensuring customer needs are met efficiently. If you excel in multi-tasking and communication, this is an excellent opportunity to contribute to a dynamic and fast-paced environment. If interested, please call our office today - (952) 473-0442. Responsibilities: • Coordinate daily service requests and technician schedules across multiple regions. • Monitor service technician routes and address emergency needs with district service managers. • Communicate with customers directly to clarify service requirements and exceptions. • Utilize auto-routing systems while managing manual scheduling during high-demand periods. • Provide occasional support to the service intake team by handling incoming technician calls. • Collaborate with technicians and service managers using tools like Teams and Outlook. • Maintain accurate records and notes in ticketing systems such as Solomon and Astea. • Adapt to new systems and software as required, ensuring seamless transitions. • Prioritize tasks effectively to address competing demands, including urgent customer needs. • Work efficiently under pressure while interacting with diverse personalities and strong industry professionals. Requirements • Proficiency in using scheduling software and basic Excel functions. • Familiarity with CRM systems and tools like Solomon and Astea. • Ability to manage multiple tasks simultaneously in a fast-paced environment. • Strong communication skills for engaging with customers, technicians, and managers. • Effective note-taking and attention to detail for accurate record-keeping. • Capability to learn and adapt to new systems and processes. • Previous experience in a call center or similar multitasking role is beneficial. • Resilience and problem-solving skills to handle urgent situations and shifting priorities. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .