**Overview** **Job Summary Details:** ABM is looking for a dispatcher at Nashville International Airport.. The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests. Our agents assist many passengers & flights per day. Must have previous dispatching and customer service experience. Starting pay $17.75. **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM) **Basic Qualifications:** • Must be 18 years of age or older • No high school diploma, GED or college degree required. • Previous dispatcher and customer service experience. **Preferred Qualifications:** • One (1) year of prior multi-line reception experience or dispatching experience preferred **Responsibilities** + Support the performance of the station operations, including planned and unplanned service calls for passengers. + Provides assistance, information and customer service as requested to arriving, transferring or departing clients. + Schedules and dispatches employees, crews/teams, equipment, or service vehicles. to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements. + Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers. + Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc. + Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e. surroundings, mechanized equipment, and hazardous materials. + Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment. + Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules. + Oversees all communications within specifically assigned areas. + Receives or prepares work orders and work schedules. + Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information. + Strictly adheres to all safety and regulatory compliance procedures. + Coordinates and arranges for necessary repairs in order to restore service and schedules. + Assist passengers at the ticket counter area as coordinator shifts. + Maintain adequate equipment at the ticket counter by arrange collecting equipment from various places around the airport. + Informs the on-duty lead and supervisor of any issues out of the ordinary that may need additional assistance or oversight. + Miscellaneous duties as assigned. **Tracking:** + Monitors daily services and create/update a log sheet or service log. + Maintains periodic contact with service personnel to ensure completion of assigned duties. + Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight. + Creates reports to monitor activity and operations. A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1 REQNUMBER: 119349 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.