Summary

Job Title: Discharge Support Specialist – Care Management
Location: Carroll Hospital, Westminster, MD
Schedule: Part-Time | 8:00 AM – 4:30 PM

Overview:
Carroll Hospital, a proud member of LifeBridge Health, is seeking a detail-oriented and organized Discharge Support Specialist to join our Care Management team. This part-time role is essential in ensuring safe and efficient transitions of care by coordinating discharge documentation, transportation, and communication between patients, healthcare teams, and post-acute care providers.

Key Responsibilities:

Assist Care Managers with referral processes by transmitting required documentation via web-based systems and verifying receipt.

Communicate authorization status, acceptance/decline of referrals, and any follow-up requests to the Care Manager.

Track and update Level of Care (LOC) statuses; escalate issues or delays as needed.

Coordinate transportation arrangements and ensure timely communication with care teams and facilities.

Complete and document necessary discharge forms in the medical record system.

Assist in regulatory compliance by identifying patients requiring notifications (e.g., IMM, MOON, Observation Status notices).

Deliver required patient letters, obtain signatures, and ensure proper documentation in the EMR.

Provide general administrative support (e.g., faxing, copying, answering phones) to promote efficient operations.

Schedule follow-up appointments and tests as directed by Care Managers to support smooth transitions of care.

Qualifications:

Education: Bachelor’s degree preferred.

Experience: Prior experience in a healthcare setting required

Strong organizational, communication, and multitasking skills are essential.

Familiarity with EMR systems and healthcare documentation processes is a plus.

What We Offer:

A collaborative and supportive work environment

Opportunities to grow within the LifeBridge Health system

Part-time schedule with consistent daytime hours

Meaningful work supporting patients and families during transitions of care

Additional Information

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.