Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cyber Resiliency seriously. We're not just invested; we're committed. We're not just protecting our customers’ most treasured assets ; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills.
When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Resiliency isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day.
Are you ready to join the front lines of cyber resiliency, making a profound impact on the world's leading Fortune 500 companies? At Kyndryl, we're on a mission to ensure the continuity and resilience of our customers' critical business operations, even in the face of cyber disruptions. As Data Resiliency expert, you'll be at the heart of this mission, using cutting-edge technology to rapidly recover IT systems, and build a resilient infrastructure.
In this role, you'll be a guardian of business continuity. You'll apply our innovative resilience approach to identify risks, protect invaluable data, and facilitate prompt recovery in the event of a cyber incident. You will be managing our data backup services, providing our customers with a lifeline to their critical data when they need it most.
In Cyber Resiliency, you'll have the opportunity to dive into a wide range of tasks that keep our customers’ digital environments resilient and protected. This includes assessing backup environments to detect pain points and transform them into opportunities for improvement. You’ll ensure customer data remains secure and recoverable, all while providing essential business continuity services.
Your analytical and problem-solving ability will be critical as you monitor and analyze the pulse of our customers’ data protection environment, constantly fine-tuning and optimizing for peak performance. Through automation and analytics, you’ll diagnose issues and uncover causes, all while delivering incident recovery services that save the day. Imagine building and managing data centers that are not just lean and cost-effective but also unbreakable. You'll be at the forefront of creating the digital fortresses that our clients rely on to weather any storm. Additionally, you'll play a key role in preparing for new services and changes, overseeing the change process, and maintaining compliance with regulatory, legal, and professional standards.
Join us at Kyndryl, where you'll be part of a team that's defining the future of cyber resiliency. Your expertise will be pivotal in helping our clients thrive in an ever-evolving digital landscape. If you're passionate about protecting and recovering data, diagnosing and solving complex issues, and driving innovation in the world of IT resilience, this is the opportunity you've been waiting for. Elevate your career and be the hero our customers need in the face of adversity.
Your Future at Kyndryl
When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience:
Proven experience (10+ years) in Disaster Recovery, Business Continuity, Cyber Recovery, and Resiliency program management.
Design, implement, and maintain Business Continuity Plans (BCP), Disaster Recovery (DR), Cyber Recovery, and resiliency programs to ensure the uninterrupted delivery of business services.
Develop and manage storage, backup, and recovery strategies, including cloud-based solutions, to ensure data integrity, availability, and rapid recovery in the event of incidents.
Leverage NIST framework (or similar frameworks such as ISO 22301, ISO 27001 etc.) to create, align, and maintain resiliency programs with industry best practices and regulatory requirements.
Collaborate with key stakeholders to develop a clear understanding of customer resiliency needs and design tailored solutions for business-critical applications and data.
Perform risk assessments and business impact analysis to identify vulnerabilities and recovery priorities.
Conduct disaster recovery testing and cyber recovery drills to validate recovery time objectives (RTOs) and recovery point objectives (RPOs).
Monitor and evaluate existing resilience tools, platforms, and strategies, recommending improvements where necessary.
Provide ongoing leadership, training, and mentorship to internal teams and customers on best practices for disaster recovery and business continuity.
Ensure the program aligns with evolving business needs and any new technological advancements.
Stay current on emerging trends, threats, and regulatory requirements related to resiliency, disaster recovery, and business continuity.
Document and report on resiliency metrics, incident recovery performance, and related KPIs.
Serve as an expert advisor in cybersecurity resilience, helping customer manage their cyber recovery strategies.
Extensive hands-on experience in storage management, backup solutions, cloud services, and related technologies (e.g., AWS, Azure, Google Cloud).
Deep understanding and practical application of the NIST framework (National Institute of Standards and Technology), and other resiliency frameworks such as ISO 22301, ISO 27001, etc.
Expertise in cloud computing models (IaaS, PaaS, SaaS), virtualization technologies, and hybrid cloud environments.
Strong knowledge of cybersecurity recovery solutions, data protection, ransomware recovery, and business-critical application resiliency.
Demonstrated ability to design and lead disaster recovery tests, including tabletop exercises, live simulations, and stress testing.
Good understanding of regulatory compliance requirements, particularly those related to data privacy, such as GDPR, HIPAA, and SOX.
Hands-on experience with backup and recovery software (e.g., Veeam, CommVault, Rubrik, Veritas) and cloud-native backup solutions.
Proficiency in incident response and cyber recovery methodologies.
Strong analytical and problem-solving skills, with the ability to perform risk assessments and prioritize recovery efforts.
Strong project management capabilities and experience handling multiple complex projects simultaneously.
Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
Preferred Skills and Experience:
Experience in working with large, enterprise-level resiliency programs and cross-functional teams.
Hands-on experience in cybersecurity recovery tools and techniques.
Familiarity with cloud-based disaster recovery platforms such as Zerto, CloudEndure, or Veeam Cloud Connect.
Advanced certifications or training in cloud resiliency and data protection.
Bachelor’s degree in computer science, Cybersecurity, Information Technology, or other related fields
One or more security certifications, e.g., CompTIA Security+, CISSP or CISM
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.