Job Description

What is the Opportunity?

The Director, RBC US HR Operations is an operational leader responsible for delivery and optimization of core HR services in support of RBC US employees in a coordinated and consistent way. The Director will lead the teams responsible for payroll delivery, employee lifecycle events (onboarding, offboarding, role changes), pensions & benefits administration and the provision of employee inquiry support. This role ensures operational excellence and strong controls with focus on development and maintenance of a robust risk management culture. The Director RBC US HR Operations partners closely with HR and business leaders to drive best in class operational performance; enhanced employee experiences and strong regulatory compliance across all operations

What will you do?

Lead and manage the RBC US HR Operations team, ensuring efficient, effective and scalable service deliveryLeverage change management capabilities to lead a future ready team and to continuously improve performance and digital optimizationDevelop strong relationships with partners and colleagues as a foundation for strong collaboration, communication and goal alignmentIdentify and implement opportunities to increase efficiency and effectiveness within the team, leveraging capabilities and resources across Talent ServicesDrive a One RBC approach to serving target client segment needs leveraging best-in-class capabilities across RBC US businesses.Responsible for implementing and maintaining an appropriate system of internal controls to identify, assess, measure, and mitigate current and emerging risks on an ongoing basisDrive team performance by setting clear and ambitious goals that align to organizational priorities; holds team member accountable for the decisions they make and outcomes they produce.Create a diverse and inclusive team environment; actively listens, demonstrates empathy and supports team well-being.

What do you need to succeed?

Post secondary degree in HR or Finance, MBA nice to have10 – 12 years proven background in core HR services: payroll, onboarding/offboarding, benefits administration, experience in delivering at scale preferredExperience leading operational teamsWorkforce management, workflow optimization and strong data acumenExperience in developing talent, driving collaboration, building successful cross functional relationshipsStrong understanding of audit and US regulatory requirementsExperience in a large complex, fast paced organization is a plusAdept at cultivating relationships and collaborating with colleagues across multiple lines of businessStrong leadership and problem-solving skills; strong critical thinking and communicationCollaborationStrong problem-solving mindset and a drive for results, including the ability to identify and resolve challenges

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to building close relationships with clients

The expected salary range for this particular position is $130,000 -$200,000     , depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder value

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-21

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.