Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Job Title: Director of Transaction Processing – OperationsLocation: Phoenix, AZ (on-site)Company: U-Haul International, Inc. Overview:U-Haul International, Inc. is hiring a Director of Transaction Processing to lead our Payment Operations team. In this role, you’ll manage payment acceptance services, fraud prevention, disputes, and brand regulatory compliance while driving scalable, efficient processes across our North American footprint. What You’ll Do: + Lead and grow a high-performing payment operations team + Oversee transaction processing, fraud, and dispute management + Build processes and metrics to support scalable, compliant operations + Collaborate cross-functionally with Technical, Finance, Marketing and Compliance areas + Maintain strong relationships with regulators and payment partners + Drive continuous improvement and operational readiness for new payment products What We’re Looking For: + Candidates with proven leadership in payments operations; will consider equivalent operational or management experience in related industries + Deep knowledge of payment systems, fraud/disputes, and compliance + Strong critical thinking, decision-making, and stakeholder management skills + Proven success leading teams in high-volume, fast-moving environments + Bachelor’s degree required; MBA or 5+ years comparable business experience preferred Why Join Us: + Nationally recognized brand with a dynamic, service-driven culture + Opportunity to shape payments operations at scale + Competitive benefits and growth opportunities U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.