**About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are seeking a strategic and innovative Director of Operations, Talent Acquisition to lead the transformation of our recruiting operations with a strong emphasis on AI integration, assessment strategy, and talent intelligence. This role will drive operational excellence across sourcing, recruitment marketing, early-in-career programs, and candidate assessment, while enabling scalable, data-driven processes that enhance efficiency and hiring outcomes. **The Main Responsibilities** + **Operational Leadership:** Oversee the end-to-end operations of the Talent Acquisition function, ensuring consistency, scalability, and compliance across regions. + **AI & Automation Strategy:** Lead the integration of AI and automation tools into the recruiting lifecycle (e.g., sourcing, screening, scheduling, analytics). + **Assessment Strategy:** Design and implement robust candidate assessment frameworks, including structured interviews, skills testing, and behavioral evaluations, leveraging AI and psychometric tools. + **Recruitment Marketing:** Partner with Employer Brand and Marketing teams to develop and execute campaigns that attract top talent, leveraging digital channels, content strategy, and analytics. + **Sourcing & Talent Intelligence:** Build and scale proactive sourcing strategies using AI-powered tools and market intelligence to identify and engage high-potential talent. + **Early-in-Career Programs:** Collaborate with internal stakeholders to design and operationalize early talent pipelines, including internships, apprenticeships, and university partnerships. + **Technology Enablement:** Partner with HRIS and IT to evaluate, implement, and optimize recruiting technologies, including ATS, CRM, and AI platforms. + **Data & Insights:** Build and manage dashboards and reporting frameworks to provide actionable insights to TA and business leaders. + **Vendor Management:** Oversee relationships with external partners and platforms, ensuring alignment with strategic goals and ROI. + **Change Management:** Drive adoption of new tools and processes through effective communication, training, and stakeholder engagement. + **Team Leadership:** Lead and develop a high-performing team focused on TA operations, analytics, sourcing enablement, and program management. **What We Look For in a Candidate** + 10+ years of experience in Talent Acquisition, HR Operations, or related fields, with at least 3 years in a leadership role. + Proven experience leading large-scale operational transformations, ideally involving AI or automation. + Expertise in candidate assessment strategy, including structured interviews, cognitive and behavioral assessments, and job-relevant testing. + Experience designing and executing recruitment marketing campaigns and employer branding initiatives. + Strong background in sourcing strategy and talent intelligence, including use of platforms like LinkedIn Recruiter, SeekOut, Eightfold, or similar. + Familiarity with AI/ML applications in recruiting, including predictive analytics, intelligent matching, and automated assessments. + Strong understanding of recruiting technologies and platforms (e.g., SuccessFactor, Workday etc…). + Analytical mindset with experience in data-driven decision-making and reporting. + Excellent project management and change leadership skills. + Strong communication and stakeholder management abilities. + Experience in a global or matrixed organization is preferred. + Lean Six Sigma or similar process improvement certification is a plus. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-SB1 Requisition #: 339504 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 08/11/2025