Dallas, Texas, USA
8 days ago
Director Strategic Accounts

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

FleetPride is seeking a growth-driven, high-impact Director of Strategic Accounts to lead and elevate our team of Account Managers responsible for our largest and most strategic customers across North America. This critical leadership role will own the development and execution of aggressive growth plans spanning parts, service, and digital solutions, with full accountability for performance, customer satisfaction, and team development. The ideal candidate brings deep experience leading sales teams in B2B, heavy-duty, or fleet-based industries and thrives in a fast-paced, customer-facing, performance-oriented environment. This is a field-forward leadership position that requires 50–60% travel, engagement in key customer events and QBRs, and strong cross-functional collaboration to deliver results.

Flexible base location within US with access to major travel hubs.

Key ResponsibilitiesLeadership & Team PerformanceLead, coach, and develop a national team of Strategic Account Managers focused on growth, retention, and solution selling.Build a high-performance, accountable culture centered on results, coaching, and continuous improvement.Set and manage clear KPIs tied to sales growth, pipeline health, customer engagement, and adoption of key offerings.Promote disciplined use of CRM tools for forecasting, opportunity management, and customer insights.

Strategic Account GrowthOwn annual revenue targets across parts, service, and digital for strategic customers.Build and execute scalable, data-driven account plans focused on share of wallet, service adoption, and contract renewals.Partner with Category Management, Service, and Digital teams to deliver fleet-focused solutions that differentiate FleetPride in the market.Develop and implement targeted strategies for high-potential, underpenetrated accounts.

Customer Engagement & RetentionServe as executive sponsor on key accounts; actively participate in QBRs, negotiations, and strategic roadmap discussions.Champion customer satisfaction by aligning internal teams to meet or exceed service and delivery expectations.Drive a proactive, insight-led approach to account management—anticipating customer needs before they become issues.

Field Presence & Market AwarenessTravel extensively (50–60%) to engage with customers, support sales efforts, and maintain market intelligence.Represent FleetPride at key industry events, fleet maintenance forums, and trade shows to stay connected to customer priorities and emerging trends.

Performance Reporting & Commercial InsightsMonitor and report on team and account performance; adjust strategies and resources to ensure targets are met.Deliver clear, actionable insights to senior leadership regarding account opportunities, risks, and competitive positioning.Utilize dashboards and CRM analytics to ensure focus on high-impact activities and win-rate improvement.

Qualifications & Experience10+ years of progressive experience in B2B sales, strategic account management, or business development.5+ years in a leadership capacity, preferably in transportation, heavy-duty aftermarket, or industrial distribution.Proven ability to lead large teams to exceed growth targets in a multi-location, field-based sales model.Strong understanding of the heavy-duty truck/trailer ecosystem—parts, service operations, and fleet customer needs.Comfortable navigating complex deals, fleet contracts, and pricing structures.Excellent communication, executive presence, and relationship-building skills.

EducationBachelor’s degree in Business, Marketing, or related field required.MBA or relevant graduate degree preferred.

Key CompetenciesSales Leadership: Drives accountability, celebrates wins, removes barriers.Strategic Thinking: Translates market trends into actionable growth plays.Customer-Centricity: Anticipates and solves for customer needs with value-based solutions.Data-Driven: Makes informed decisions based on pipeline, margin, and performance data.Team Engagement: Fosters collaboration, ownership, and career development.Resilience & Agility: Thrives in a fast-changing, field-focused environment.

Work Environment & TravelTravel required 50–60% of the time for customer visits, team leadership, and market engagement.Flexible base location with access to major travel hubs preferred.

Why Join FleetPride?Be part of a company that is redefining service in the heavy-duty aftermarket.Lead a high-impact team at the forefront of FleetPride’s growth engine.Drive meaningful results for some of the most important fleets in North America.Join a values-driven organization with national scale and local execution.

Apply Today

If you're a growth-oriented sales leader who thrives on accountability, customer impact, and developing high-performance teams—FleetPride wants to hear from you.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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