**DESCRIPTION** The **Risk Management Director** is responsible for the strategic oversight and execution of the company’s insurance and risk management programs. This role leads the development, implementation, and continuous improvement of policies and procedures that mitigate risk exposure across the enterprise. The Director will manage a team including the Sr. Risk Claims Analysts and collaborate closely with internal stakeholders, third-party administrators, brokers, and insurers to ensure effective claims management, litigation, risk financing, and compliance. **RESPONSIBILITIES** **Essential Functions of this Position:** + Insurance Program Management: + Oversee the procurement, renewal, and administration of all corporate insurance programs (e.g., Workers’ Compensation, General Liability, Auto, Property, Cyber, D&O). + This includes the areas of underwriting, claims management and safety/loss prevention **Claims Oversight:** + Provide leadership and direction for claims management activities, including high-severity Workers’ Compensation and liability claims. Supervise the Sr. Risk Claims Analyst and ensure alignment with best practices. + Vendor and TPA Management: + Manage relationships with third-party administrators, insurers, brokers, and legal counsel. Conduct performance reviews and audits to ensure service quality and compliance. + Cross-Functional Collaboration: Partner with internal stakeholders including the Safety team, HR Leave Accommodations team, Legal, Finance, and Real Estate to ensure alignment on risk mitigation strategies, claims handling, and compliance with internal policies and external regulations **Data & Analytics:** + Analyze claims trends and risk exposures to inform decision-making and recommend improvements to safety and loss control programs. + Develops and implement quarterly metrics for measuring and communicating the activity and progress. **Compliance & Governance:** + Ensure compliance with all applicable insurance regulations and internal policies. Maintain accurate records of risk-related expenses and exposures.Training & Communication: + Lead training initiatives for business units on claims reporting, return-to-work programs, and risk awareness. Serve as a key advisor to senior leadership on risk-related matters. + Team Development: Develop and manage the Risk Management Team, including hiring, coaching, development, performance management, and ensuring team is meeting department objectives. **QUALIFICATIONS** **Experience Requirement:** + 10+ years leading risk management activities + Professional Designation such as ARM, CPCU or CRM preferred **Knowledge, Skill and Ability Requirements:** + Knowledge of insurance contract language, insurance underwriting, and claims processing + Deep knowledge of casualty insurance, claims management, and multi-state Workers’ Compensation programs. + Knowledge of OSHA and EPA regulations and potential risk involved + Ability to develop, implement and evaluate loss-control programs + Strong verbal, written, analytical, and persuasive skills and ability to interact effectively with all levels of associates and management + Proficiency in RMIS platforms and Microsoft Office Suite (Specifically Excel). + Handle multiple projects and deal with varying deadlines \#DiscoverYourPath **ABOUT US** Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. **\#DiscoverYourPath** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Administration **Position Type:** Full time **Business Unit:** Corporate **Salary Range:** $123,600.00 - $169,950.00 **Company:** Acosta Services, Inc **Req ID:** 6604