Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. 

Role Summary:

In this role, you will lead a team of Strategic Solution Executives who are embedded with frontline sales leaders to support strategic opportunity execution, solution alignment, and customer engagement. You will work closely with Sales and Presales leadership to ensure that presales resources are deployed effectively, deal strategies are clearly defined, and execution is focused on the right KPIs.

Success in this role means scaling a high-impact presales model that accelerates deal velocity, improves win rates, and positions UKG’s solutions as strategic enablers for our customers. This includes fostering strong cross-functional collaboration, enabling field teams with insights and tools, and continuously evolving our approach to meet the demands of a dynamic market.


Key Responsibilities

1. Strategic Leadership
• Define and evolve the Strategic Solution model to align with UKG’s go-to-market and presales strategy.
• Partner with Sales and Presales leadership to prioritize strategic accounts and opportunities, devising the right resourcing strategy to optimize customer success
• Drive alignment and execution between presales execution and field sales objectives.

2. Team Leadership & Development
• Lead, coach, and develop a high-performing team of Strategic Solution Executives.
• Foster a culture of collaboration, innovation, and customer obsession.
• Provide ongoing enablement and career development for team members.

3. Operational Excellence
• Establish, define and track KPIs that maximize presales impact (e.g., win rate, deal velocity, solution quality).
• Standardize and evolve presales engagement models, tools, and best practices.
• Ensure consistent execution across regions and verticals.

4. Cross-Functional Collaboration
• Act as a strategic connector between Sales, Product, Marketing, and Services.
• Bring field insights back to corporate teams to inform product strategy and messaging.
• Partner with Enablement to ensure presales teams are trained on new offerings.

5. Executive Engagement
• Support strategic customer engagements and executive-level conversations.
• Serve as an escalation point for complex or high-value opportunities.

6. Innovation & Continuous Improvement
• Identify and implement best practices from across the industry.
• Pilot new approaches to solutioning, storytelling, and customer engagement.
• Leverage data and feedback to continuously refine the presales model.

Qualifications:
• 10+ years in presales, solution consulting, or sales strategy roles in enterprise software.
• 2+ years proven experience leading high-performing teams in a matrixed environment.
• Deep understanding of enterprise sales cycles, value-based selling, and customer engagement.
• Knowledge of HCM Payroll and WF Management (UKG’s product portfolio a plus), industry trends, and advanced understanding of competitive nuances of our major sales plays.
• Strong executive presence and communication skills.
• Passion for coaching, mentoring, and developing talent.

Where we’re going 

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! 

Equal Opportunity Employer    

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster      

UKG participates in E-Verify. View the E-Verify posters here.  

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. 

The pay range for this position is $159900 to $229800, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits