Waldorf Astoria Las Vegas offers extraordinary experiences in the heart of one of the world’s most vibrant cities, where spectacular views from every space are rivaled only by the glittering skyline itself! The hotel’s intimate nature allows for authentic and highly personalized service that leaves no want unsatisfied. Come join this amazing team as the properties Travel Industry expert! 

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What will I be doing?

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As Director of Travel Industry, you would be responsible for representing the hotel’s services and facilities to travel industry clients and customers in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. This role would report into the Director of Sales & Marketing, and oversees a Transient Sales Manager.  

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Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\n\n\tRespond to sales inquiries from travel industry clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.\n\tSolicit and maintain relationships with travel industry organizations including, but not limited to, travel agencies, tour companies, travel associations, etc.\n\tTravel to assigned territory to make direct sales calls and to attend travel industry receptions\n\tInitiate new sales, prospect and qualify leads and solicit potential clients\n\tCorrespond with travel agents and participate in leisure and business travel trade shows, sales calls and client events\n\tConduct property familiarization trips and tours and site visits for travel agents\n\tParticipate in the development of targeted packages and promotions and in the development of a client reward program\n\tDetermine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s), as needed\n\tAssist in the development of sales plans and strategies to meet or exceed established revenue and room night goals in leisure and business travel\n\tPartner with operations departments to ensure full participation in servicing accounts \n\n\n

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What are we looking for?

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In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.

\n\n\n\tProvide guidance to sales managers and support staff\n\tProvide training for administrative support.\n\n\n

Mandatory Requirements

\n\n\n\tHospitality Management experience required\n\tCandidates must have a track record of success and a minimum of 5 years in the hotel industry\n\tCurrent or recent business and market experience directing sales for both group and leisure segment\n\tAppropriate, professional appearance and presentation\n\tAbility to balance workload that involves following up with past third-party clients & end-user group contacts, day-to-day obligations and growing future business\n\tExtremely strong written, interpersonal and presentation skills\n\tStrong computer knowledge, with technical ability and/or aptitude to fully use Delphi and Springer-Miller property management systems.\n\tAble to demonstrate flexibility to the customer and nimble at successfully negotiating business in person, and over the phone\n\tMotivated personality who can confirm definite leisure business for the hotel without being “pushy”\n\tTeam player who fosters good work relationships with a positive mental attitude \n\tVery detail-oriented and desire to proactively assist team members and guests who need help at anytime\n\tMust be able to meet or exceed Leisure Sales goals\n\n\n

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\n\n\tHospitality - We're passionate about delivering exceptional guest experiences.\n\tIntegrity - We do the right thing, all the time.\n\tLeadership - We're leaders in our industry and in our communities.\n\tTeamwork - We're team players in everything we do.\n\tOwnership - We're the owners of our actions and decisions.\n\tNow - We operate with a sense of urgency and discipline\n\n\n

In addition, we look for the demonstration of the following key attributes:

\n\n\n\tQuality\n\tProductivity\n\tDependability\n\tCustomer Focus\n\tAdaptability\n\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

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We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

\n\n\n\tAccess to your pay when you need it through DailyPay \n\tHealth insurance \n\tUNCAPPED quarterly bonus potential\n\tCareer growth and development \n\tTeam Member Resource Groups\n\tRecognition and rewards programs\n\tGo Hilton travel discount program \n\tBest-in-Class Paid Time Off (PTO)  \n\tSupportive parental leave\n\tEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\n\n\n

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

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*Please note, benefits may vary depending on the classification and union status of the position.