Position Description & Responsibilities Job Title: 
Director, Transportation Operations & Support ServicesDepartment: 
TransportationDivision: 
Supply Chain    Direct Reports:
Outbound Freight Pay Manager
Outbound Routing Manager
Regional Transportation Managers Summary of Position (Job Purpose) - Major purpose and functions of the position.Responsible for leading the development, maintenance, and refinement of transportation financial plans, forecasts, and systems, with a major focus on transportation costs and service optimization.Oversees the planning and execution of transportation systems, routes, and payment.  Conducting comprehensive assessments, identifying areas for improvement, and developing long-term plans that align with the organization’s goals.Develops processes and policies to ensure transportation operations meet business objectives, customer expectations, and market trends.Build and maintain carrier relationships to ensure capacity, compliance, and competitive rates. 0Department: 
TransportationEffectively develop, communicate and implement domestic outbound transportation strategies, programs, procedures and policies.Provide strategic thinking, planning and direction of the transportation department to transform solutions to stay ahead of the company’s business needs as communicated from business partnersContinuously research emerging and existing supply chain strategies for incorporation into current operational processesCollaborate with Distribution, Replenishment/Allocations, Store Operations and Merchandising, Legal,  Finance, and IT to meet or exceed all business requirements in a timely, efficient and cost effective mannerDeliver solid operational results, continuously reducing cost to serve and initiate improvement initiatives as needed.Ensure the proper level of aligned communication and customer service response by the team to all customersSupport operational disaster recovery to ensure business continuity including team preparedness and commodity executionSupport execution of a robust backhaul programEstablish and oversee holistic carrier relationships to ensure that Family Dollar receives optimal service at a competitive cost; negotiating and providing guidance to contract rates, mode consumption and timing of bid cycles Define, support and enforce carrier compliance through robust analysis and partnerships. Ensure operational consistency, efficiency, and excellence across all Distribution CentersLead budget development and budget reporting, to include the monthly/quarterly P&LDirect finance to determine project ROI’s and budget; ensuring operational strategies and activities occur within the bounds of the annual and monthly budget and reforecastFacilitate processes to support, audit and execute carrier payment to contract termsAdminister systems and tools, up to and including OTM, RoutePro and Four KitesMotivate and inspire team members for optimal performance and execution, including establishment of proper priorities, coaching and disciplineRecruit, hire and train team members to a standard Administer routine performance evaluations, providing routine coaching and development. Fostering a culture of empowerment, accountability, and continuous improvement.Complete other various assignments, as required
2Department: 
TransportationBachelor’s degree with a major in logistics, finance, accounting preferred or equivalent work experience10+ years of transportation, logistics or distribution related work experienceComprehensive knowledge of the domestic transportation industry and all modes, truckload, dedicated, LTL, rail, small package, airFive years of rate and contract negotiations experience across domestic transportation modesThorough knowledge of North American transportation costing and routing principlesStrong analytical, strategic planning and execution skillsResults driven with a successful track record of removing obstacles to implement positive changeExperience with developing and managing a multi-million dollar transportation budget, staff and projectsProven team player, valuing diversity with a leadership style that empowers, coaches, mentors, and fosters a cohesive team environmentSuccessfully exhibit the ability to manage change and the ambiguity that accompanies changeWillingness to continue to develop self, is emotionally intelligent, is focused on continuous improvement and seeks feedback and personal growth opportunitiesStrong working knowledge of MS Office, to include Outlook and ExcelRobust written and verbal communication skills, to include the ability to effectively present complex information to diverse audiences 4Department: 
TransportationMBAOracle Transportation Management (OTM) experienceRetail transportation experienceThis is not to a complete list of job duties: You may determine that you should perform other duties or the company assign you other duties. Also, this job description may be amended or added to as needed.