Director of Service
Robert Half Finance & Accounting
Description
Robert Half seeking a seasoned and strategic Director of Service to lead multi-site service operations for a specialized technical services organization based in the Greenville, South Carolina area. This individual will oversee the service delivery lifecycle, including installation, calibration, preventive maintenance, and repair services for high-precision equipment.
The role requires strong operational leadership, profit and loss oversight, and a commitment to delivering exceptional service to customers across diverse industries. The Director will ensure compliance with industry quality standards, lead operational teams, and collaborate cross-functionally to optimize processes, enhance efficiency, and drive sustainable growth.
Interested?
Apply and then reach out to Mark Havens at Robert Half for immediate, confidential consideration.
Requirements
+ Experience: Minimum of 10+ years in service or operations management, with at least 5 years in a senior leadership role.
+ Industry Knowledge: Background in technical services or specialized industries, with working knowledge of quality and compliance standards (ISO Experience).
+ Operational Leadership: Proven track record in leading multi-site service teams, managing complex schedules, and delivering high-quality service outcomes.
+ Financial Acumen: Demonstrated experience managing budgets, profit and loss statements, and financial performance of service operations.
+ Process Excellence: Skilled in developing and implementing operational best practices, service delivery models, and efficiency improvements.
+ Customer Focus: History of building strong client relationships and resolving escalated service issues with professionalism.
+ Team Development: Ability to, train, and mentor managers and technical staff, fostering a culture of accountability and continuous improvement.
+ Communication Skills: Strong interpersonal and leadership communication skills to collaborate effectively across all levels of the organization.
+ Travel: Willingness to travel (company offices) domestically as required (less than 15%).
Even more interested?
Apply and then reach out to Mark Havens at Robert Half for immediate, confidential consideration.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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