Director of Sales Excellence, Salesforce Solution Architect
Micheal Baker International
Job Summary
We are seeking an experienced and strategic Salesforce Tech/Solution Architect to lead the design, development, and implementation of scalable and secure Salesforce solutions. You will be responsible for aligning technical architecture with business goals, optimizing the Salesforce platform, and ensuring successful delivery of enterprise-grade CRM solutions. In addition, you will be required to provide sales support thought leadership and data for ongoing reporting, forecasting, and marketing initiatives.
Key Responsibilities
Design end-to-end Salesforce architecture across Sales Cloud, and other Salesforce products. Translate business requirements into scalable, secure, and high-performing Salesforce solutions. Lead the business/technical design sessions and develop technical and business solution documentation. Guide and mentor teams on Salesforce best practices and platform governance. Oversee integration of Salesforce with other systems (ERP, marketing platforms, third-party tools as needed). Lead the migration of business units from the current CRM(s) to Salesforce. Define and enforce standards for data modeling, system integration, and performance optimization including sales reporting, forecasting and customer trends. Stay current with Salesforce releases, features, and industry trends to recommend innovations. Collaborate with stakeholders across departments to ensure alignment between IT solutions and business needs.Qualifications
10+ years of hands-on experience with Salesforce platform architecture, development, and administration.
Deep knowledge of Salesforce configuration, Reporting, Dashboarding, Lightning Components, and APIs. Experience with Salesforce integration patterns and data migration strategies. Strong understanding of Salesforce security, data modeling, and multi-org environments. Salesforce certifications preferred: Salesforce Certified Technical Architect (CTA) – strongly preferred. Salesforce Administrator / Advanced Administrator - preferred Excellent communication, leadership, and stakeholder management skills. 10+ years of sales operations experience, including pipeline management, forecasting, Bid Desk, Vendor Registrations Extensive experience with excel, bid desk management, vendor registration, Sharepoint Industry-specific Salesforce experience (Government sales).
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