About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia's 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul’s leading luxury hotel and rightfully so.

Director of Sales
Full time

Position : Department Head
Four Seasons Hotel Seoul

The Four Seasons Hotel Seoul is looking for a Director of Sales who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests.  This position reports to the Director of Marketing.

Education

Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management

Experience

Minimum 3 years work experience as Director of Sales

Language

Must be fluent in Korean and English

Skills and Abilities

Good problem solving, administrative and interpersonal skills are a must

ESSENTIAL FUNCTIONS

Support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainmentManaging Sales team and overseeing daily sales operationReview sales production and implement sales action plan to achieve the budget goalsParticipate in Forecast and Yield meetings for yield optimizationMaximize sales in all hotel revenue areas.

NON-ESSENTIAL FUNCTIONS

Marketing Planning

Participate in the development and execution of the hotel marketing plan:

Identify sources of group business for the hotel and establish solicitation programs to maximize sales.Help identify sources of individual business and allocate the resources to develop relationships with them.To supervise and monitor the compilation of accurate account information and to ensure this information is kept up to date.Maintain accurate forecasting for all group/FIT segments and identify valley periods for sales emphasis.

Sales Administration

Direct and administer the sales program of the hotel:

Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers.Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.Establish travel schedules and monitor travel expenses to optimize sale productivity.Maintain regular communication with all key accounts and Four Seasons Worldwide Sales Offices and other sources of sales information and support.Plan, establish goals for, and administer outbound sales function to deliver qualified leads to other Four Seasons Hotels & Resorts Develop annual sales department budget and execute the sales programs and activities within it.Take full responsibility for representing and managing Four Seasons Hotel Seoul account management system

Sales Personnel Development

Lead and develop sales personnel:

Recruit, select, train and motivate Sales Department personnel to realize their potential to develop individuals for advancement within the department and Four Seasons Hotels and Resorts Assure understanding of Position Description, goals, and Standards of Performance for sales department personnel; and conduct formal bi-annual evaluations and ongoing coaching and counseling.

Selling

Manage Key Accounts:

Establish personal sales goals, and be responsible for a representative selection of key accounts.Conduct monthly production review of each sales personnel.

Inventory Management

In conjunction with the Commercial Director, Director of Revenue and other department heads, maximize rooms inventory and catering space, identify opportunities for focused sales programs.Coordinate group room forecasts and prospects with the events management and reservations department so as to help hotel achieve maximum capacity room use.

Communications

Develop and maintain effective communication channels:

Maintain close, frequent, open communication with the Commercial Director and other Sales & Marketing department heads.Maintain supportive, timely communications with Four Seasons Worldwide Sales Offices.Coordinate communication between Sales Department and operating departments of the hotel.  To update operating departments of the hotel to ensure awareness of bookings and sales programs.Maintain timely and responsive communication with accounts and prospects.

Others

To foster a high level of morale amongst the Sales team members.To assume other duties as requested by the Management of Four Seasons Hotel Seoul

Visa Requirements

Must already possess valid work authorization in South Korea.

We look forward to receiving your application!