Director of Sales

Department: Sales

Employment Type: Full Time

Location: LatAm - Mexico

Reporting To: Head of Sales

DescriptionMagic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.

\nWe are looking for a strategic, hands-on Director of Sales to lead and develop a team of four Sales Managers, who collectively manage 18-30 inbound sales reps. This role is responsible for building scalable systems, driving operational excellence, and fostering a culture of high performance across our sales organization.

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You will transform novice or first-time managers into high-caliber leaders by implementing structured coaching programs, developing clear processes, and ensuring consistent execution. Success in this role means higher quota attainment, improved sales efficiency, and a disciplined, data-driven sales culture.

\nThis role reports directly to the Head of Sales and works cross-functionally with Marketing, RevOps, Product, and Customer Success to optimize the end-to-end inbound sales process.


Key Responsibilities\n\nLead & Develop Sales Managers – Coach and mentor four Sales Managers, ensuring they develop the leadership, strategic thinking, and coaching skills necessary to drive their teams to excellence.\n\nCreate & Optimize Sales Systems – Build scalable, repeatable sales processes and ensure strict SOP adherence across all teams.\n\nDrive Revenue & Team Performance – Ensure each Sales Manager’s team exceeds quota (>90% to goal) while optimizing conversion rates, pipeline hygiene, and deal velocity.\n\nEnforce a Culture of Excellence – Establish high expectations for accountability, execution, and continuous improvement, fostering a no-excuses, results-driven mindset.\n\nBe a Data-Driven Leader – Leverage analytics and reporting to track performance, identify trends, and proactively address bottlenecks in the sales funnel.\n\nStandardize & Improve Sales Coaching – Ensure all managers consistently coach and develop their reps, using structured 1:1s, call reviews, and role-playing exercises to drive skill improvement.\n\nExecute Change Management with Precision – Collaborate with leadership to develop and roll out process improvements, ensuring all managers and reps are aligned and execute changes flawlessly.\n\nAlign Sales with Marketing, Matching, Training, Support/CS & Sales Ops – Work closely with Marketing on lead quality feedback loops and RevOps on data accuracy and forecasting improvements.

\n\n\n\nQuota Attainment – Your Sales Managers' teams must consistently achieve >90% of collective sales targets.\n\nManager Development – Clear improvement in manager competency, leadership ability, and coaching effectiveness.\n\nConversion Rate Improvements – Measurable increases in lead-to-opportunity and opportunity-to-close rates.\n\nSales Process Execution – High SOP adherence and rapid adoption of new playbooks and strategies.\n\nPipeline Hygiene & Forecasting Accuracy – Ensuring accurate, real-time CRM data across all sales teams.\n\nSales Rep Ramp Time – Faster ramp-up of new hires through better coaching, onboarding, and sales training.\n\nCross-Team Alignment – Strong collaboration with Marketing, RevOps, and Customer Success to optimize the sales funnel.\n


Skills, Knowledge and Expertise\n\n5+ years of B2B sales leadership experience, preferably in SaaS or tech-enabled services.\n\nExperience managing Sales Managers (2+ years), with a proven ability to develop first-time managers into high-caliber leaders.\n\nInbound sales expertise, with a deep understanding of lead qualification, conversion optimization, and pipeline management.\n\nProven ability to implement scalable sales systems, processes, and coaching methodologies.\n\nData-obsessed mindset – Strong experience using CRM (HubSpot preferred), sales analytics tools, and forecasting models.\n\nExperience leading sales teams in fast-paced, high-growth startup environments.\nFamiliarity with sales enablement tools such as dialers (e.g., Aloware), sales intelligence platforms (e.g., GetWiser), and dashboarding tools (e.g., Looker).

\n\n\n\nStrategic Leadership – You think big-picture while ensuring day-to-day execution aligns with long-term goals.\n\nManager Builder – You transform first-time or underperforming managers into top-tier leaders.\n\nProcess Architect – You design, implement, and enforce scalable sales processes that drive repeatable success.\n\nData-Driven Decision Maker – You rely on analytics to optimize performance, forecast trends, and improve efficiency.\n\nExtreme Ownership – You take full responsibility for outcomes, ensuring execution meets expectations.\n\nChange Management Expert – You can successfully roll out new processes and get buy-in across multiple teams.\n\nOne Team Mentality – You foster collaboration across departments and eliminate silos.\n\nHigh Accountability, No Excuses – You uphold performance standards and do not tolerate mediocrity.

\n\n\nYou have a proven track record of leading Sales Managers and improving team performance.\nYou thrive in a fast-paced, high-growth sales environment.\nYou are both a hands-on leader and a strategic thinker.\nYou believe high expectations drive high performance and hold yourself and others accountable.\nYou are obsessed with process optimization, performance tracking, and continuous improvement.\nYou understand that great sales teams are built on culture, systems, and coaching excellence.

\n\nIf you’ve read this far, don’t just apply! Send a message to Magic’s Head of Sales explaining why you're the right fit and outlining your 90-day plan to build a world-class inbound sales organization.

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Benefits